t to check out a hall I'm hoping to book for dd's birthday next month.
The caretaker was miserable from the start. No smile, telling dd off for being too noisy (she was singing happy birthday because she's excited about her party - there was no one else in the building and she wasn't being excessively loud imo), and basically trying to put me off booking there.
First off, she showed me a hall downstairs which was much too small and low-ceilinged for a bouncy castle. When i politely pointed this out to her, she said "But are you sure you want a bouncy castle?"
I said I'm sure so she huffed and puffed and took us upstairs to the bigger hall, all the while telling me that the company I've hired will have to bring the bouncy castle through the back way.
I said that's fine, not understanding why she was saying this as if it was a problem. She then said that they'd have to bring the castle through the storage hall. I told her that's fine.
She then said "But there's thousands of pounds worth of equipment in there, so the caretaker on duty that day will have to stand by the door while the the castle is brought through, and then again when they're taking it back out". I still didn't understand the problem. I asked if this was an issue because it meant the front desk would be temporarly unmanned, she said no because there's CCTV cameras.
She took me back downstairs and checked her diary and cracked her first smile, saying, "Thank God I'm on holiday that week. And the other two caretakers that work here refuse to do birthday parties, so the council will have to get a strange one in".
She started making recommendations for another community centre.
I just don't understand what the issue is? She was making out like standing by the door in the storage room was a big ask. What's the difference between the caretaker sitting at their front desk, and having to stand by a door for 15 mins at the start and end of a party?
Can anyone enlighten me?
She's put me right off that centre now, as i think something will go wrong with access/bouncy castle on the day due to them being difficult about it now.
But it's the best hall around and on the same street I live on, and close for all dd's school friends.