I used to be a Samaritan, and I always had far more respectvfirvthe phone trolls who put a bit of effort in. The recent crop of AIBU trolls are the equivalent of the kids who would ring up, scream "minge!!!" Then hang up. Flimsy and poor.
Now, we had a regular flyer who used to concoct the most elaborate scenarios in the effort to get you to say the word "gag". That was quality trolling, putting the effort in. He rang every night do we would score him out of ten on each effort.