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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

This annoyed me so, so, so much, AIBU??

37 replies

TomsBentPinky · 12/11/2012 17:51

I called Vodafone as they have been sending me picture messages of half naked blokes for over 6 months!! I never signed up for them and I get one EVERYDAY and text 'stop' and 'stop all' to them daily.

I took my phone to the vodafone shop and they said they can't see my suscribing for them, they said I wasn't being charged for them and she also txt 'stop' to the number (its a vodafone number) but they never stopped, this was MONTHS ago.

So today I wanted to upgrade my phone so I went online and see I've been charged £1 a week for these bloody things since March!!

I rang up to complain, explaining I never signed up for them, that I constantly txt 'stop' to them, that I was told I wasn't being charged for them, etc ...

So the guy was having NONE of it, I continued and he finally agreed to refund last months charges, so just £4

He said that ALL he could do, I asked him to take it to a manager, he eventually raised it to £10.

I was trying to stand my ground but was getting nowhere, I was about to just accept the £10 when DH said 'pass me the phone'

DH took the phone and said 'this is not acceptable, we did not sign up for them and we have been trying to stop them for months, even the woman at your own shop couldn't '

EXACTLY THE SAME THING I SAID, IN THE SAME TONE...

And within about 60 seconds of DH being on the phone I was offered a full refund.

AIBU in thinking thats bullshit, that I have to 'put my husband on the phone' to get anywhere!?!

OP posts:
ChicMama25 · 12/11/2012 19:36

We kept getting cold calls asking for some woman who clearly used to have our number and had debts or something. they would be really insistent and "accuse" me of knowing the woman... Not until my partner (male just in case you were wondering lol) took the phone off me and threatened to report them to ofcom did the calls stop. So fed up not getting respect as a woman!

Tabliope · 12/11/2012 19:36

I am assertive but not aggressive but it just seems I have to complain about everything. Just about every restaurant they'll try and stick me next to the toilets or the door or the kitchen - even if there are nicer tables free. Every time I have to say I'd like the table by the window or that one over there. It's tiring having to do with everything so I sympathise with you Jazzy. Same with hotels. I'm stuck next to noisy lift or the plant and machinery. My DS has noticed we never stay in the first hotel room or restaurant table given to us. I just feel I'm always having to fight my corner. I do it nicely but it's like I have to speak up every time. Same with a problem I had at DS's primary school once. Friends had same problem. The father went in and was listened to. I was treated like I was making it up. I know it's because I'm female and short. I just know a man would get treated differently. It's exhausting at times.

Autumnchill · 12/11/2012 19:39

YANBU. I would like to think that you had worn him down but I suspect it is to do with him being a bloke.

But try working in Construction! I told a workman that he didn't need acrows for a door because there was a lintel and the facing bricks were just decorative to match the windows. Couple of hours later he came to tell me I was right! No shit Sherlock! Reminds me of the scene in The Fast Show where the woman speaks and no one hears her but the bloke says the same thing and they all agree with him!

Greenoes · 12/11/2012 19:40

I have the opposite - if someone asks my DP a question, he looks at me when answering and even checks at the end of the answer - "didn't it/wasn't it?" I often have to politely remind him that I wasn't there, and try to direct his gaze back to whoever is speaking to him! Last week at the Doctors with DP's poorly knee, he even told the Doctor "Greenoes will tell you how I hurt my knee - she's a nurse and can tell it better than me." No bloody social skills! People soon realise that they need to speak to me to get some sense!

Hassled · 12/11/2012 19:42

Bloody hell this is depressing. OP - I can see why you've livid. I'd be spitting nails.

duke · 12/11/2012 20:34

I was buying an old camper van, my DH who can't even drive came with me for the ride. Every single question I asked the guy about the van he answered my DH, I was getting madder and madder I asked if I could test drive it and he gave the keys to my DH I was frigging livid. I said I'll have those I'm buying it with my money for ME.

BooyhooRemembering · 12/11/2012 20:45

if the contract was in your name surely they shouldn't have been discussing your account with him? i know he said "give me the phone" but if they hadn't actually had your permission to discuss it with him then they should have told him that and asked to speak to you again.

i've had the same treatment in restaurants WRT staff adressing everything to my then DP, even when I was paying.

Pilgit · 12/11/2012 21:03

YANBU - that's abysmal. Write to them, point it out and complain. make sure you're completely reasonable and unemotional. It probably won't help but may make you feel better! FWIW I often step in when my husband complains as I have a similar effect on people - but i'm a lawyer and was trained by an expert - my mother is a force of nature and no one argues with her when she complains - she just has that air about her and no one argues. But we shouldn't have to be to be listened to and treated equally. it makes my blood boil!

KenLeeeeeee · 12/11/2012 21:07

YANBU, that is dreadful (speaking as a former Vodafone call centre employee!). Please do write in and complain because they will take that sort of thing very seriously.

WildWorld2004 · 12/11/2012 22:18

I dont have a partner so i am screwed. Hmm

LindyHemming · 12/11/2012 22:23

This reply has been deleted

Message withdrawn at poster's request.

MoonlightandRoses · 12/11/2012 22:33

I'm with KenLeeeeeee on the "write & complain". It would be interesting to hear their justification for backing down only when your DH got on the phone.

Mind you I'm a short-arse too, and soft-voiced, but am usually the one sent to get the refund / negotiate a decent price / make the restaurant booking - I like to think of it as the old 'wolf in sheep's clothing' stealth tactic. Grin

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