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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To have told a colleague off - long but please help

34 replies

catloony · 28/10/2012 02:41

I work in organistion that visits older people at home to help them, a new member of staff visited a family at their home to help them, cant really go into what or why we go but just trying to paint a picture that we are there to help. Any way after one of her visits to a house of a family, she came back to the office and started telling the story of her visit. There was 2 people there including me and her.

She started the story about how dirty their house was, then said they were the fliddy family and the man came in with his weird hair.

This was as far as I let her keep talking.

I said excuse me what did you just say?

She was unaware of anything just basically said "what"

So I said you do realise what you said is very offensive

She then said what is

I said that is an quite offensive thing to call someone

She said why no its not.

She was completely clueless to what it meant.

She then said whatever.

This is when I said, I am offended by what you just said, you don't even know what it maens, I don't think we are the organisation to be giong to visit vulnerable people at home and then come laughing about then in the office.

Noone else is at all like this.

The other person in the conversation said nothing, she opened her mouth but then shut it again, then said " oh go on" , kind of trying to get back to the general talk about the visit.

She then said well i cant tell you about the visit cos shes offended.

Then nothing more was said it all went silent.

I have said nothing more about it but she now has been very diffilcult to work with. She is saying i am making more out of it than it is.

Other than the three of us there noone else knows about this, she says there is nothing wrong with the word fliddy, i say there is. She has become nasty about this.

AIBU in thinking describing someone's family as "fliddy" is massivley inappropriate?

OP posts:
myfirstkitchen · 29/10/2012 23:09

really sad of her to be working with these people :( say something to your line manager, it's obviously - and understandably - rattled you. those poor people. if that's her attitude how much help to them is she? without knowing what organisation you work for I do know that you don't want to drive away people you are there to help which will happen if they get a sense of her terrible attitude and i'm sure that is the opposite of what you are trying to achieve. x

BupcakesAndHaunting · 29/10/2012 23:13

You were right to challenge the daft cow! What a nobber.

She needs training or sacking, depending on how generous you're being. How sad that a person in a "caring" profession discusses the people she is supposed to care for in such a derogatory way. Those poor people. :(

helpyourself · 29/10/2012 23:41

Definitely discuss it with your line manager- you don't even need to mention her language; the very fact that she's discussing clients' situation is out of order, let alone pejoratively.

Wingedharpy · 30/10/2012 03:31

If she's a new member of staff Op, as you said in your post, it needs nipping in the bud NOW.
She needs to know that her language and attitude are wrong for the people she's supposed to be helping.
Report it to your line Manager because this member of staff will never learn if she hasn't got the insight to understand why you were offended.
She's clearly never heard about confidentiality either.

RyleDup · 30/10/2012 07:39

Crikey, I'd go and raise it with your line manager now. That woman shouldn't be working in care. If I heard a care worker saying that I would be pushing to get them sacked.

pigletmania · 30/10/2012 07:58

Very right, totally unprfessional

AgentProvocateur · 30/10/2012 08:12

There are two separate issues - using disablist language, and breach of confidentiality. Either of these alone would enough to invoke the disciplinary process in most public sector/voluntary organisations.

PurplePidjInAPointyHat · 30/10/2012 09:02

Agent, I'll add a third to your list - attempting to bully the OP through her snidey comments ever since. I'm guessing the OP is quite capable of dealing with that herself, but it's still unacceptable!

FolkGhoul · 30/10/2012 09:11

Definitely a training need at the very least.

A bit of gallows humour is one thing. Unnecessarily taking the piss out of a vulnerable family following an uneventful, routine visit is another thing entirely.

As other people have said, this is totally unprofessional. How on earth can you work in a role supporting vulnerable older adults, who will present with a range of issues, and not understand that any of this is unacceptable - attitude; breach of confidentiality; disablist language?!

You do need to discuss it with your line manager. It would bring your organisation into disrepute if this got out and is unfair on the clients she is supposed to be supporting.

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