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To complain (and share with MN) about Zenith Windows rude, sexist and crap service?

2 replies

PumpkinJack · 25/10/2012 19:48

Zenith windows door to door salesperson knocked on our door about 4 weeks ago. Like a fool I said we were considering new windows and would like a quote. He pressured me to have one that day or at the weekend but I insisted on the following week. An appointment was made, he wrote it down, I diarised it etc.

The day arrives, Zenith phone me about 2 hours prior to the appointment to confirm they'd see DH and me later. I mentioned it would just be me. They cancelled!! On that basis! Said they'd ring to rearrange a time to see DH too, despite me saying we only want a quote.

Equally incredibly I then heard nothing more. Tonight someone from their company phoned to say I was down as a 'missed 'appointment' and would I like to re-book. Wtaf? I briefly (not like this) said no, not interested as the service had been... Brrrrrrrrr

She hung up! Shall I complain? What for, a written apology? Or save my energy? Fuckers.

DawnMumsnet · 03/06/2016 23:13

So, here's a zombie thread we're wishing had never been re-animated...

Many thanks for the reports about this thread.

The way we see it, we have two choices here. We can go through and delete all the personal attacks (which, let's face it, would leave a fair few holes).

Or we can delete the whole thing as it's turned into quite the bun fight.

Can we have a quick show of hands please?

DawnMumsnet · 03/06/2016 23:48

Thanks everyone.

We're going to suspend the thread for now and will remove the worst of the personal attacks...

Watch this thread for updates

Tap "Watch" to get all the latest updates

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