Home insurance was due 13th August, but we forgot, so on 30th August got a reminder. Fine. On my next day off (admittedly almost a week later, but the best I could do with baby and work commitments), went to the post office, which is one of their suggested methods of payment. Paid in full. Figured it would be quicker than posting a cheque. Today get a letter saying my cover has been cancelled with effect from the 13th August for non-payment. Apparently the post office payment took 10 days to go through and now it is too late to renew. But nowhere on the reminder are there any details of at what date the policy will be cancelled, or any information on what payment is best. I may be stupid, but I thought post office would be instant. The money went out of my bank instantly. It will now take them 14 days to send me a cheque, during which time they have a years payment for house insurance sitting in their bank. Wankers, is what I think. What does anyone else think? Am considering moaning officiallgy to someone, but giving myself cooling off time first.