was sent a parking charge notice for parking whilst at work back in May. I didn't even read the letter properly
because i use the car park regularly (maybe 2x a month) for the last 5 years (although it changed ownership/management a few years ago) and I always pay by text £6.50 for the 6 hours i am there; I assumed there had been a mistake and they would catch up with themselves and all would be forgotten
I've been referred to debt collectors and am expected to pay £115
I phoned the company and they say that I paid at 11.30am by text, the parking charge notice was issued at 11.02am and therefore it stands
I can see that I was wrong to pay late (I got distracted as i entered work and forgot) but surely they can see my intention was to pay/ i always pay/ i DID pay?
they are refusing to waver the charge
AIBU or are they?