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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to have yelled at the automated banking system

13 replies

RagingDull · 13/09/2012 20:29

despite there being no one there to hear my ire?

phoned to pay the credit card. couldnt find the 3 digit number and got put through to phone banking after several mins on hold

they then say i have to use a bank account that i hold with them

i ask why as when i pay my tesco cc i can pay from any account?
so i end up going back to automated service where i get cut off

so i phone back to find that i can indeed only pay from my Lloyds tsb account

so it asks me what amount
i say an amount
it asks if i said another amount
by this time im shouting "NOOOOOOOOOO!!!!!"
i input the amount on the keypad
it asks me if that the correct amount
im now positively pissed off so when it asked me if i wanted any other service i shouted at it again......

my blood pressure is up now and there was no one to hear my yelling anyway.
i felt like Basil Faulty.

OP posts:
MrsTerrysChocolateOrange · 13/09/2012 20:35

I thank cash points so you go right ahead.

ramblingmum · 13/09/2012 20:35

I had a long rant at web site yesterday, so YANBU. It was the British passport service and you had to enter the country for the address, where you were born and where I had lost my passport, each time United Kingdom is buried at the bottom of an alphabetical list of all possible counties.
Having written it down it sounds very silly, but it was the end of a bad day.

degutastic · 13/09/2012 20:40

I regularly converse with inanimate objects. Well I try to, it's not very common for them to reply. I have also been known to yell at telephone parking automated services on bad days too. I feel your pain.

degutastic · 13/09/2012 20:40

that's telephone automated services to pay for car parking, obviously - not parking telephones Grin

enteramusingnamehere · 13/09/2012 20:45

Ha yes! I hate those bloody things...supposed to make things easier...how about NO!

TheCrackFox · 13/09/2012 20:46

Today I shouted down the phone to the Scottish Gas automated service. Why is it so difficult to get them to take the money that I owe them?

neuroticmumof3 · 13/09/2012 21:30

I end up thinking there must be something 'wrong' with my voice because automated systems never ever ever work for me. I always end up shouting at them so yanbu.

Standsted · 13/09/2012 22:14

I hate all automated calls.

I shout a lot of naught words at them. Que DD asking who I'm shouting at,I Answer "no one"

She must think in a complete headache who screams down the phone at no one Hmm

greenplastictrees · 13/09/2012 22:19

It's ok as long as they really weren't here. During a heavy snow I called our doctors to cancel my appointment as I was stuck in snow traffic and could barely move the car. The cancelling system turned out to be automated...but one of the ones that couldn't understand. After trying for ages and getting very angry at the machine, I ended up swearing at it repeatedly. Imagine my embarrassment when I got a call back from a receptionist asking if Id tried to cancel an appointment! I was Blush at the thought that she'd heard my rant!

SkippyYourFriendEverTrue · 13/09/2012 23:45

I always just shout 'fuck off' at voice banking systems (the kind where you have to say 'payments' for payments, etc.). Sometimes it gets you put straight through, others you have to work your way through the dictionary a bit more and maybe mash the keys a bit.

montysma1 · 14/09/2012 00:15

This says it all about talking to machines, especially if you are scottish.

www.youtube.com/watch?v=5FFRoYhTJQQ

montysma1 · 14/09/2012 00:18

hopefully this one works

RagingDull · 14/09/2012 00:29
Grin that was me.....
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