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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

In thinking if they want to bug me, they should make an effort with ds?

18 replies

foolserrand · 28/08/2012 10:17

We are plagued by cold callers, despite having our number on the tps database. I went through a phase of getting annoyed with them but have realised it's just a job for these people, can't be mean now. Tried ignoring the phone, but soon enough ds, 3, figured out he could answer the phone.

He's a lovely, chatty boy and takes great care to explain in the tiniest detail what he's doing. They always hang up on him and the poor boy is left very confused, asking "hello? Hello?" down the phone. He's probably the nicest person they'll speak to all day so why hang up? He always gives me the phone.... Eventually!

OP posts:
ErikNorseman · 28/08/2012 10:25

Are you serious?

ChaosTrulyReigns · 28/08/2012 10:37

Isn't it a well known GetRidOfSpamCallers strategy?

Give the phone to a child, that'll get rid of 'em.

So the cold callers are just assuming that.

WorraLiberty · 28/08/2012 10:42

God it pisses me off when small kids answer the phone and don't just get the person I want to speak to.

If you've been registered with TPS for more than a couple of months, you shouldn't be plagued with these calls.

Ignoring the phone won't help because you need to answer it, refuse to engage in the sales call and simply tell them you're registered and you want your details off their database.

FutureNannyOgg · 28/08/2012 10:53

My number was registered with TPS by its last owner, I still get cold calls.
I've just trained 2yo DS1 to pick up the phone for me when I am nursing DS2. Its only my mum and DH that ever use that line legitimately though.

WorraLiberty · 28/08/2012 10:57

It doesn't stop all cold calls...especially if they come from abroad but it certainly cuts them down massively.

Training a 2yr old won't do anything unless you can train him to ask for your details to be removed from the database.

BertieBotts · 28/08/2012 10:59

If you just tell them "I'm on the TPS" they hang up sharpish.

AndieMatrix · 28/08/2012 11:01

They hang up on him because a) chatting to him won't earn them commission and/or b) talking to a toddler isn't on their script.lol
Personally if I was a sales caller and a toddler answered the phone I'd be laughing my head off but then I found sales boring and soul destroying and any break from it was great.

BertieBotts · 28/08/2012 11:38

I thought they all had evil bosses in there timing their toilet breaks too, so surely any toddler chatting would be almost a sackable offence.

FredFredGeorge · 28/08/2012 11:54

Surely training a 2year old will do more than simply asking to be removed from the database - because asking to be removed will only stop that particular org calling again, but if everyone trains 2year olds to do it the entire economics of the business will be threatened as more and more time is wasted entertaining young children and less and less selling whatever it is they're selling.

If enough people can have 2year olds answering all calls will eventually stop and we have a result.

EndoplasmicReticulum · 28/08/2012 11:54

We've signed up to TPS, but it doesn't stop the calls from abroad, the ones who say "we are doing a survey" and the "there is a problem with your computer" people.

BertieBotts · 28/08/2012 11:57

Grin Fred and it will end up providing free childcare so that SAHMs become more productive and TAKE OVER THE WORLD!

TheVermiciousKnid · 28/08/2012 11:59

But ... what will those of us who don't have 2 year old do? :( Do we need to borrow one from somebody else? Or maybe even hire one? Now there's a business opportunity for parents of 2 year olds! (Provided you don't start cold calling people about it.)

foolserrand · 28/08/2012 12:12

The tps line doesn't work for us at all! We've been on it a few years now. Since ds has been answering, there do seem to be fewer. Grin

Also, I see it as offering a service. They get so many grumpy people being unpleasant to them, you'd think they'd appreciate a squeaky little voice who is genuinely happy they called? Smile

Besides, his confused look is priceless when they've hung up. Poor boy!

OP posts:
ScrambledSmegs · 28/08/2012 12:17

You're joking, yes? But maybe if your DS gets upset when they call you should just answer it yourself.

5Foot5 · 28/08/2012 13:25

"But ... what will those of us who don't have 2 year old do? "

Oh my 16yo DD has it down to a tee now.

We usually get these sort of calls at around 6pm. I can't ignore the call because it might be DH ringing to say his train is delayed or something. Anyway DD answers and if she doesn't recognise the caller she makes sure she moves to be within my earshot while saying "Who is calling please?" She then repeats what they say for my benefit and I give her a signal as to whether I want to take the call or not. If not she makes some excuse as to why I can't take the call. The most recent one was "I am afraid she can't come to the phone as she has fallen down drunk"

diamondee · 28/08/2012 13:34

I unfortunately worked in a call centre a few years ago and we were just given pages out of another areas phonebook.
If the person I called said they were on tps I'd to apologise and say I'd remove their details from our 'database', while really just scoring the name off and moving on.
Thankfully I wasn't there long.

LarkinSky · 28/08/2012 13:38

I once - long ago - had to work in a call centre cold calling sales down the phone. Yes, the bosses were awful, almost Stasi-like in how they monitored us, we had 2 minutes to use the toilet at allotted times, most calls were listened to by 'line managers', awfully stringent targets, clocks counting down on our computers... It was soul destroying but fairly good hourly rate, but although I was so poor at the time I only lasted 3 weeks.

I think the souls on the end of the phone are almost too destroyed to take any joy in a little banter with a two year old, that's why they hang up.

foolserrand · 28/08/2012 17:26

That's really sad. Surely they can't be so, for lack of a better phrase, strict?

The thread was intended to be light hearted so yes, I am joking. Not that I could stop him beating me to the phone, he's a quick little bugger!

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