My friend is really short fused, and have no much patience with her kids. She is always shouting, telling them off and over reacting but...her dd is so lovely, kind and well behaved, so I wonder how? I get the impression that my dd picks up my negative behaviour much more easily than the positive and I really can't understand how her dd can be such a nice child being treated the way she is whilst I treat mine better and she is so rude at times. Anyone explains? girls are both 5.