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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think this hospital policy puts children at risk

27 replies

RoseWay · 01/08/2012 20:30

I'm normally great at attending hospital appointments for ds but I missed one, I managed to miss a letter with a date due to moving and it being sent in the two week window when I forgot to update my address with the GP/ hospital. My fault and I apologised, I feel very embarrassed for time wasting but being pregnant and stressed I'm not on the ball as usual. Obviously I've learnt from this and feel stupid already without anyone else's help.

The hospital responded by simply discharging him for missing the appointment, which I can see the logic in I guess. However I only found out a few months on when I rung to find out why I'd had no appointment for ages. The bit that concerns me is my GP/ HV were not informed of non-attendence. Were I a negligant mother and denying my son medical access he could potentially become very ill, resulting in developmental problems or worse, as is the case for children that attend this outpatient clinic. I'd expect my HV or GP to be bloody supcious and checking up in cases such as this. A child could become seriously ill because of this policy of discharging children without any checks being made.

I can easily rectify the issue in my son's case by the GP re-referring ds but it chills me to think what could happen if an abusive parent failed to care properly for a child. What's even worse is I have already been through quite a bit of HV input as DS failed to thrive as a baby and there were obviously suspisions, so had there been a check this may have flagged? (Obviously I wasn't neglecting him and the diagnosis resolved/ explained it, I think they thought I had pnd and wasn't coping. I was just very tired from no sleep and an ill/ screaming child)

OP posts:
shiftinglard · 01/08/2012 21:50

If you didn't get the letter because you've moved, how do you know your HV didn't attempt to contact you using your old details?

ballstoit · 01/08/2012 21:51

YANBU. I think adult DNAs should be removed from list, but don't think it's fair for children. I think there should be a system where their are stiffer consequences for parents who don't get their children's medical needs met. Can't see that in the current climate of cuts though that it's likely to change...half the Education Welfare Team at my Local Authority have just lost their jobs so children who are not attending school will take longer to be chased.

To help those who are more disorganised/in case letters are lost in post etc, my GP and Hospital both send text reminders a week and day before appointment...I mentioned to GP that I'm happy not to get them as assumed they had to pay individually, but she explained that the NHS Trust get unlimited automated texts in exchange for using a particular company to provide their 0845 tel.no. (I presume because the text leads to people ringing to cancel/rearrange so they make more out of them).She also said that DNAs have been halved at the surgery by using them.

Perhaps you could suggest to your own NHS Trust that they look at text messaging in this way, through their website (ours has a 'How are we doing?' bit where you can make suggestions)?

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