Snapshot 1: We've had a year's worth of disruption on our train line due to rebuilding work relating to the Olympics, and I live 60 miles from London. It's cost us a fortune in petrol to get DS1 to school on the days that the line is closed (the replacement bus service would not get him to school on time, and it's a 30 mile trip to his school. No refund on his season ticket, either). It has been exhausting for us, and we are all well cheesed off
Snapshot 2: DH was in London yesterday as he commutes to work there, and they had a terrorist attack rehearsal at all the main line stations at once, except nobody was told what was going on. So he had to walk from Kings Cross to Euston with thousands of other people because they closed the station, only to find that the Euston people were walking towards King's Cross at the same time, and it was utter mayhem. God forbid anything would actually go wrong, otherwise everyone would be doomed anyway.
Snapshot3: I had to go to London for work yesterday, and I was quite shocked at how run down the 'non-Olympic' stations have been allowed to get during the preparation period. I am sure we are storing up problems for the future.
Summary: I really don't think much thought has been given to the bigger picture here, and many people are basically being treated as though they are in some kind of wartime experience, required to put up and shut up. Nobody has made any effort at all to get them on side. The ticketing problem has added to the sense of anomie people are experiencing. It's hardly surprising they are starting to feel resentful and wondering what other liberties are being taken with respect to their daily lives.
My only solace in all this is the TV comedy 2012, and I sincerely hope they put on a Christmas special with some of the actual events featured in there.