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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

To tell this mortgage advisor to f*** off?

49 replies

BerryCheesecake · 04/07/2012 15:27

My dn is buying a home and has a meeting with her mortgage advisor today. He KEEPS trying to sell her critical illness insurance, payment protection etc. she keeps saying no but he wouldn't give up so she eventually told him she has gone with a different company. (she hasn't). He has asked for all the details and he will 'prove to her how his is better' .

She has asked me to think of a company she could have gone with and then say I forgot to bring it with me.

Any ideas on 'who' I can say she has gone with? And how can I forcefully tell him to fuck off Stop pestering her with quotes?!

OP posts:
Teeb · 04/07/2012 15:35

You don't need to prove anything to this man. Perhaps you should call and be quite forceful in saying you no longer want to deal with him, and if he contacts your DN again you will consider it harassment.

BettySwollocksandaCrustyRack · 04/07/2012 15:36

All she needs to say is she isnt interested, she is not having the additional cover and if he keeps pressurising her she will go elsewhere. No need to lie and make stuff up, she just needs to be as insistant as he is.

biddysmama · 04/07/2012 15:46

im going to say it for the first time ever

no is a complete sentence Grin

WhosPickleisThatOnion · 04/07/2012 15:48

Say you have a family friend who is an Ifa and he has sacrificed 100 percent of his commission. That should shut him up. He won't be doing that.

xMumof3x · 04/07/2012 15:51

This reply has been deleted

Message withdrawn at poster's request.

mollymole · 04/07/2012 15:51

Tell her to tell him that if he doesn't stop harrasing her she will report him to his professional body.

WhosPickleisThatOnion · 04/07/2012 15:52

That's a good point mum. If your dn is getting it though it's good to shop around. I used asda life recently and found them good.

Pantah630 · 04/07/2012 15:52

If he works for himself, tell him to fuck off. If he works for a firm, call them and complain about his hard selling techniques.

Do a money supermarket type search for good deals and shop elsewhere.

Original poster
BerryCheesecake · 04/07/2012 15:53

WhosPickleisThatOnion - thanks will say that. Would that have made her premium cheaper?

OP posts:
marathonrunner · 04/07/2012 15:53

Can't she just use someone else then he will lose his commission.

WhosPickleisThatOnion · 04/07/2012 15:55

Yes, loads cheaper. Say it's a family friend, and he has said he won't take commission so unless he wants to do something on the same basis you will be going with him.

I know you should just say no but these people can be persistent and it's a pain!

WhosPickleisThatOnion · 04/07/2012 15:56

They don't make a lot on the mortgages it's all about the add ons.

I do know some nice ones I have to say! It's a tough market for them and suppose that's not helping his approach.

Original poster
BerryCheesecake · 04/07/2012 15:58

Thank you, I shall tell DN. she's quite a shy type
So I expect she will get me to say it for her. It annoys me that he is being so forceful with her, I think the fact she is a young, single girl has made him think he can keep at her till she cracks.

If his cost was say £25 a month, how much cheaper would it be I said 'friend' had done it and sacrificied their comission?

OP posts:
Inertia · 04/07/2012 16:09

If he is arranging the mortgage, I don't think she should lie about cover she doesn't have in case they include it within the terms of the mortgage.

If she doesn't need this cover then she can just say no, she is not having it.

Might be worth considering critical illness cover though, could be fairly cheap if she is young and in good health.

WhosPickleisThatOnion · 04/07/2012 16:09

I would try and avoid giving a figure to be honest, get her to say she is waiting for the paperwork. Id have to guesstimate. Im pretty sure he will leave it then though as he wont want to do all the work to set it up for nothing... If you need more bullshit let me know!

WhosPickleisThatOnion · 04/07/2012 16:11

It is worth having Berry, if she cant deal with this man maybe she could deal with someone else who is less pushy?

Original poster
BerryCheesecake · 04/07/2012 16:11

I think her quote is about £26 ish a month but she'll be stretched as it is so not sure she can afford it. Is that a good deal for critical illness cover?

OP posts:
Original poster
BerryCheesecake · 04/07/2012 16:14

Meant to add, she is in a good job which would cover her on full pay for 6 months and then half pay or something ( could be other way round) but she is in the public sector and is well taken care of job wise :)

OP posts:
Joolyjoolyjoo · 04/07/2012 16:18

I had this once. Mortgage advisor just would not leave it, and eventually I told him he was really getting on my nerves, that I was quite capable of looking at the information and making an informed decision in my own time. I also told him that if he didn't stop going on I would walk out andnever return. And I am not usually confrontational at all Blush

BettySwollocksandaCrustyRack · 04/07/2012 16:18

We had it years and years ago until we read the small print....cant remember the exact details now but it was something like we had to be 12 weeks without any money before they would consider any payments...we figured the damage would be done by then!! And £25 a month sounds quite expensive too!

WhosPickleisThatOnion · 04/07/2012 16:18

She could get a few more quotes in, Asda life insurance do free quotes, so she can compare the price. He sounds very keen, perhaps she could say well Asda found a plan for £20 can you do it any less?

Also Go Compare and a few others. All can be done relatively quickly online.

I used Asda for some life cover a while back and they were great (and not pushy) and covered most of the market.

As inertia says life cover is sometimes a condition of the loan (she could ask him about this)

If she is young and in good health this should be quite reasonable.

ThisWeekonFancyPuffin · 04/07/2012 16:22

I massively regret not getting Critical Illness Cover with my mortgage. It wouldn't have cost much and would have saved a lot of stress and heartache earlier this year.

CakeMeIAmYours · 04/07/2012 16:25

Its entirely her prerogative to decline CIC etc, but if (god forbid) she is ever diagnosed with a critical illness or has a child who is born with health issues, I sincerely hope she won't start complaining that the government won't give her enough money.

The unfortunate thing is that in the event that an adviser writes a mortgage for a client who then is unfortunate enough to lose the household breadwinner's income, the adviser can be held liable.

I used to work as an IFA, and used to ask all clients who declined to properly protect themselves to sign a 'risk warning' which absolved me of responsibility.

Tbh, it makes very difficult reading when MNers complain about 'hardselling' of protection policies on the one hand, and then also complain when they have a child with SN and find that they cannot afford things like home adaptations/respite care (which CIC would pay for).

If you can't afford Life assurance/CIC/Income protection alongside your mortgage repayments, then you cannot afford the mortgage.

WhosPickleisThatOnion · 04/07/2012 16:25

It IS worth getting, especially as you mentioned she is single, and therefore if she did get a serious illness she would need to support herself..

Something to think about anyway.

DartsAgain · 04/07/2012 16:28

If your DN is in a good public sector job, then payment protection isn't necessary.

Most mortgage lenders will want the mortgagee to take out some form of life cover, but shop around (read the small print/T&Cs). I'd agree life cover is a good idea.

Critical Illness - maybe look at that in due course. It won't be essential to obtain the mortgage, but is a good back-up for peace of mind. Again, be careful to read the small print. With this kind of cover, insurers scamble all over any claims to find a way to reduce payouts or even avoid them.