My sister has moved house at the end of last month after 7 years of renting from said landlord. She paid a deposit bond of £500 up front along with her first month's rent £500 on moving in. She and landlord got along well and she had no major problems with him during her tenancy.
At the beginning of June she gave him her notice that she was moving and he said he would be very sorry to lose her as she had been his best tenant.
As she gave her notice she told him that her friend wanted to rent the house after she had moved out and was ready to move in almost as soon as it was empty. He was very happy about this.
He increased the rent for her friend by £50 a month, fair enough as he had not increased the rent for seven years and everyone was happy.
She moved out on Saturday and met landlord at the house on Sunday as her friend was starting to redecorate it. Her friend intends to move in 2 weeks time.
After my sister asked the landlord for her deposit back he said that it was non-returnable as he would have to remove the laminate floors she had put in and the fireplaces she had put in as her friend didn't want them so he would have to pay to have them removed.
She was really pissed off and stressed out at being £500 out of pocket. I told her she should have witheld the final month's rent in hindsight.
She went down to her bank today to inform of a change of address and to cancel her standing order for the rent (yes she had forgotten to cancel it last month!)
It left her account today and is winging it's way to landlord so she informed him of this and asked him to return the money once he receives it. He said that she owed him that money for June as she paid rent one month in arrears(not true - paperwork to prove!)
She is now a grand out of pocket, skint and unable to pay her new rent! AArrgghh!
She wants to take legal action to get her money back. I think she has no chance. I have seen too many landlords get away with this!
She still has the keys - WIBU to get squatters in the house until he is out of pocket - I know someone who did this for several months before getting moved on - that'll show him!