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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Crappy window cleaning

9 replies

NoLogo · 27/06/2012 19:23

For the second time, the window cleaner has left dried water droplet marks on my patio doors and this time it was after I told them they were left last time.

What to do? Do I phone and say that there are water mark left on the patios or do I leave it?

I had this dilemma last time it happened, then the bank holiday weekend elapsed and I left it.

I pay £15 for them to do one of those rubbish reach and wash pure water systems and am tempted to finish with him, but, we have large windows, so you'd notice that they were mucky, we have three floors and the ceilings are a little higher than standard.

This means that I am unlikely to get a proper window cleaner with a ladder and a chamois leather doesn't it?

Should I ring him and tell him there are still water marks or leave it? Most of the windows are done well, but he does the front of the house and his mate does the back and ever since he started, the patio windows look shite.

This is turning into a monster Grin. Time is elapsing, and surely there is a time, beyond which, it is inappropriate to call him and ask him to rectify his work mates sloppy job.

Help.

OP posts:
bumbums · 27/06/2012 19:30

Definitely call him and inform him you are unhappy with his work. He should come straight back to rectify the problem and do the job for free next time as a good will gesture. Ask him if he can actually do a better job with the system he uses or would he recommend you find a different company.

PomBearWithAnOFRS · 27/06/2012 20:14

I have a theory - my ex used to help out his mate on his window cleaning round, and if the people were out of the house when they went, they didn't used to actually clean the windows at all (unless they were totally pitted) but would put a streak or smudge on one "to prove they'd been just in case wink wink"
Could your cleaner be doing that and just flicking a bit of water on to make it look realistic?
Ex's mate would then push his little printed "we cleaned your windows today, sorry we missed you, will call on for our "

PomBearWithAnOFRS · 27/06/2012 20:15

oops, peaked too soon Blush
...slip through the letterbox and call for the money with bare faced brazen cheek later.

NoLogo · 27/06/2012 20:33

I was in when they did them and it was the day before yesterday: I can ring tomorrow, can't I?

OP posts:
PizzaSlut · 27/06/2012 20:47

YANBU, I ponited out to my window cleaner that he left bird muck on a window and dirty sills after using one of those silly contraptions.

But this is the woman that refused to pay him when he cleaned the windows when we were on holiday and because the back gate was locked it was clear he didn't do it.

Still he generally does a good job and at £7 I can't complain. I live in a house of glass as well.

EchoBitch · 27/06/2012 21:52

DP used to clean windows with ladders and a washhandle and a squeedgy.

He climbed over most peoples gates because most were at work when he went round during the day,then he spent ages in the evenings going back to get paid.

Those hose things are rubbish and he won't be able to wipe the sills upstairs if he's not using a ladder.

But i would expect the downstairs sills to be wiped.

EchoBitch · 27/06/2012 21:53

£7 sounds very cheap.

EchoBitch · 27/06/2012 21:59

I don't think many window cleaners go above first floor window if they're using ladders.

DP certainly didn't.

I think it may be against the European 'working at height' directive...if you're working alone.

I think you can go higher if you have someone with you and only then, under certain conditions.

MAYBELATERNOWIMBUSY · 04/07/2012 00:17

it"s against elf n" safety law to work off a ladder now, ladders only for inspection

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