First off, I really don't get why they think the deserve extra pay for doing their job during the olympics in any case. But looking at the poor planning and management of an influx of passengers returning from the Thames pageant yesterday, they've hardly demonstrated an exceptional level of service that might warrant a bonus. If they can't manage to cope with extra passengers for an afternoon, why do they think we'll (tax payers that is) be prepared to pay them extra for weeks of chaos?