hi summer I do think that we are more than simply a neurochemical soup. Whilst our thoughts, feelings and actions have neural correlates, these same neural correlates are influenced by our thoughts, feelings and actions, our interactions with the social world, and the moment-by-moment experience of being comes to take on meaning. Once we reduce our experiences to neurochemistry I feel we cheat ourselves of complexity and richness of mental life. There is also the concept of levels of explanation which recognizes that we understand phenomena at different levels - from molecules, to cells, to systems neuroscience, to though, to action, to interactional, societal, ecological etc. Frequently, our feelings are best understood at some explanation other than a biological one.
Obviously I cannot speak to alameda's specific experience but she makes a good point that I make in my book - whilst no one is too well to benefit from therapy some people are too sick. Obviously if you are very severely depressed that you can't leave your bed or talk and everything is too effortful, chances are you are not going to benefit from psychotherapy. Likewise, if you are manic, psychotic or do not want to engage in therapy you are unlikely to benefit. However there are many occasions, which may or may not be relevant here where some counsellors or therapists shirk their responsiblity and even blame the client/patient for being resistant. This I think can be a very upsetting experience. You go for help and then are rejected when you feel vulnerable and exposed. In this way therapy can be harmful, it is not just medication etc which have side effects, talking treatments can make people worse too. Resistance is often a defence encountered in therapeutic relationships and a good therapist will not castigate or reject her patient, but make her feel safe enough to talk about difficult feelings, providing a safe space, and exploring the reasons behind this reluctance.
Many counselors and therapists would prefer to deal with the sorts of problems that will get better without their help and take the credit. At the same time, they blame their clients/patients when they do not get better. I do believe and indeed use some therapeutic methods in my work, but I do believe there is something pernicious about the sort of practice where clients/patients are blamed for failure, whilst the therapist takes reward for recovery that would have happened without their intervention and indeed may have been impeded by it!