Decided to post under this chat as I have the potential to be unreasonable..... or maybe not! My Daughter (14) suffered a fractured toe in 4 places last week at school. Her and another child lost were assembling a trampoline barefoot in PE and the supporting leg of the upright came down and hit her toe. She has been in immense pain, sat her GCSE module 2 Biology yesterday in pain which she is sure she failed. School have obviously been very quiet, we asked for the accident report which they sent which appears to be on an out of date form and was filled in by a member of the reception staff. They have supplied to us a excerpt from the 'pe guidelines book' which in their minds covers them against any error. The school have still to answer our initial concerns re her GCSEs and upcoming mocks, numerous points in an email raised last Wednesday have still to be answered. Any advice out there? How do we get the school to respond to us, we are shocked and amazed that they haven't responded properly. We want to ask for a meeting with the school to ask how they have ensured this won't happen again but as they have ignored us so far, it seems rather futile. The most help to us has been the Pastoral Co-ordinator who it seems is worth her weight in gold. Someone mentioned to me that you can apply for special consideration when getting a GCSE paper marked, but a quick wizz on the internet didn't help me, any advice?