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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To actually hate Royal Mail?

21 replies

BupcakesandCunting · 21/05/2012 12:18

For many reasons but the latest is the extortionate price hike in postal services?

I took two VERY light parcels this morning to be posted to N. Ireland. £3.60 they wanted! AND they'd have fit through the letterboxes (the assistant used that measurer jobby) £3.60! It cost me 1.10 to post the same weight parcel at the start of April. I hate to say this but I am DISGUSTED. Yes, disgusted. Of Tunbridge Wells.

I don't know how they've got the nerve. Usually the P.O in our village is rammed. I walked straight up the the desk today. Are people boycotting? It's not like there's any alternative service we can use is there?

I really don't like them. Angry

OP posts:
BettySwollocksandaCrustyRack · 21/05/2012 12:24

No YANBU but like you say, there is no alternative!

Bloody daylight robbery tho!

CrystalQueen · 21/05/2012 12:31

Sorry but YABU. Prices were kept artificially low for years, so they were losing money.

TallyMeBanana · 21/05/2012 12:32

I can't say I hate royal mail but I certainly hate the postman.

He delivers the previous tennants letters here even though he told me they only moved to the next street. If you know this, stop fucking posting them in my letter box!

I never get my post til around 3.30pm every day, he cuts across the gardens and never closes my gate (gate at top of the drive)

Lazy fecker!

BupcakesandCunting · 21/05/2012 12:35

They may have had to hike prices but I don't agree that my 100g parcel should cost the same to post as a 700g parcel. (Blanket cost for up to 700g)

OP posts:
millpond · 21/05/2012 12:43

YANBU.
Prices are extortinate.
They lose about 30% of the post.
They post "we tried to deliver but you weren't in" cards - I was f*ing in I saw you leg it and drive away!
Angry

cornflowers · 21/05/2012 12:45

My postman is lovely.

jenfraggle · 21/05/2012 12:52

Tally he isn't lazy, he has to deliver to the address on the envelope, even if he knows it is wrong. He could lose his job if he didn't. RM have made big changes to the routes recently, some like us are getting post earlier but others are later. The routes have got a lot bigger but still have to be done in the same time. The people who have decided on the routes are not the people having to walk them. Routes have been worked out by distance, not taking into account having to carry the post or the distance from the pavement to the door and back. If you were walking the route while not carrying post or delivering, then they are probably doable. It's totally unrealistic and they get disciplined for being late back even though it isn't their fault. My FIL is a postman and the way they are treated by management is disgusting.

CailinDana · 21/05/2012 12:53

Try living in Ireland for a while. When I moved to England I couldn't believe that you could post a letter on Monday and be pretty certain it'll get there on Tuesday. That would never ever happen in Ireland. Royal Mail is fab. They make mistakes of course by they are amazing in comparison to An Post (the Irish shower of incompetents postal company). Plus my lovely postie spotted me walking along with my DS the other day and stopped me to say he had a parcel for me, which he had tried to deliver while I was out. He went to his locker and got the parcel for me even though it must have put him a bit behind. I really appreciated it because it saved me a trip to the sorting office.

BupcakesandCunting · 21/05/2012 12:54

TBF, my postman is the only thing I like about Royal Mail. He looks like Paul Weller and hammers my door off the hinges if he has a parcel for me (knows I am as deaf as a post)

OP posts:
CrystalQueen · 21/05/2012 14:27

If 30% of your mail is going missing, you have a problem. My DH has an internet shop so does a lot of posting and in two years, 2 parcels have gone missing.

MaisyMooCow · 21/05/2012 15:42

I have an internet shop too and have to say that if I post out equal amounts of identical items to Amazon and Ebay customers it always seems to be the Ebay customer's items which go missing in the post. Work that one out! Grin

BupcakesandCunting · 21/05/2012 15:52

Do you send recorded, Maisy?

OP posts:
MaisyMooCow · 21/05/2012 15:56

no Bupcake as it's not worth it for some of the low value items, the customer isn't prepared to pay the addition cost. I ALWAYS take proof of postage though and claim back from Royal Mail. I don't intend to be left out of pocket by either Royal Mail's incompetence or a customers dishonesty.

BupcakesandCunting · 21/05/2012 15:59

That's why they go "missing", Maisy Wink

Since eBay started kissing buyer's arses and refunding them no matter what, they'll just say "didn't turn up" when it probably did. I am shocked at how many people do this.

I've sent two things off today non-recorded as the recorded delivery was extortionate. Just waiting for the "Where is my item?" email...

OP posts:
perfumedlife · 21/05/2012 16:01

Royal Mail have been badly run for years. I delivered as a student and it was hard work but great fun. Now the postie I have leaves 'you were out' cards when he can see me. I open the door and he lies that the signed for item was yesterday when I was out (I wasn't) and he had no cards. Load of tosh. Even special delivery items go missing, they don't care, just the long process to claim back the value, total hassle.

I'm about to get the police involved for this particular guy. Complaints do no good whatsoever and it's ultimately theft somewhere down the line.

CakeMeIAmYours · 21/05/2012 16:20

Hmmm, ordinarily, I'd agree with you, but RM did the most extraordinary thing for me once, and I'll forgive them anything after that.

I managed to accidentally post some very very important documents to a very important client with no postage on the envelope at all Blush I'd planned to send it recorded, but just put it in the postbox with the rest.

The worst part was that the client had been very reluctant to let me take the documents at all, and it was only my assurances that I would post them recorded that persuaded them to part with them in the first place. Blush Blush Blush

By the time I realised, the postbox had been emptied but the RM managed to fish this letter out of the system, so I could resend it Recorded. God only knows how they managed it -Unbelievable.

If they hiked their prices by 300%, I'd still love them.

YABU, but admittedly from my own slightly skewed viewpoint. (YANBU in the normal world Smile)

notaniphoneownerjustabadtypist · 21/05/2012 17:28

YANBU, that price rise was well above inflation. I panic bought a load of stamps before the prices went up so should last me thrugh Christmas and into next year. A colleague of mine spent £100 on stamps!

Notfuckingpastit1 · 21/05/2012 17:38

I posted a £1-99p birthday card to my grandaughter in New Zealand & it cost me £3-70p to post it. It really pisses me off.

helloclitty · 21/05/2012 17:53

It certainly is daylight robbery when they leave a 'you weren't in card' and then when you go to collect the item they have lost it AGAIN!!!!

perfumedlife · 21/05/2012 18:28

I'm at the sorting office weekly to collect parcels I was in for. Whilst there, they regularly hand over wrong parcels to punters and folk walk in with sets of keys the posties leave in the postbox. It's a shambles.

mypokerface · 21/05/2012 20:24

I had a "we tried to deliver but you weren't in card.." on Saturday. I deliberately got up at 8 and practically sat by the front door waiting (parcel for dd's birthday so didn't want to miss it). I actually saw the postman put the card through the door without knocking. Enraged I grabbed my coat and ran after postman but was too late and he got in his van and drove off Angry I know he saw me though.

I want to know why they do this. Why they make no effort to deliver a parcel. It looked to me like the card had already been pre-filled as I didn't see him fill it out by my door.

I emailed Royal Mail customer services and got a 'sorry we did this' type email with no mention of why this happens and what they're going to do to stop it happening again.

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