To think this is totally unfair RE: damaged car

[fluffygal]

I am so annoyed. On tuesday my car was parked where I volunteer at a Mencap nursery and council workers were strimming grass nearby. A stone came off the strimmer and smashed my back windscreen. Fair enough, was an accident. Anyway, they say I can't sort it out until Wednesday as there was no manager in at the council. Stuck with no back window in pouring rain. I spoke to manager on Wednesday and they said I had to claim from them through my insurance so I reported it yesterday and started up a claim and had to pay to get window fixed then wait for money back from claim. The manager at the preschool said this was wrong and they should just pay me to get it fixed as my insurance will be affected so rung the council back who said I can cancel claim and send in a letter to claim back (should have told me that first!). So I have upset spoken to the car insurance who said sure, I can cancel the claim it it will stay on my insurance for 5

I didn't declare it when I renewed as I didn't class it as a claim as the other person settled privately in the end. I was told if I didn't declare it and they checked my insurance would be voided so think carefully before you don't tell your insurance company.

The Council damaged your car and must pay for the repair. They are insured of course. But they cannot insist that your claim comes through your own insurer. They might want this but they cannot insist. If they refuse to pay you, threaten them with a County Court summons.