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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

When Cashiers in supermarkets comment on your shopping when it goes through the till?

164 replies

crypes · 11/05/2012 14:42

The other day at one of the biggee Supermarkets i had a running commentary on the items i had bought. I was in no mood to talk and i was starting to cringe a bit about 'that loaf looks nice and healthy' and 'your going to be doing alot of gardening this week'. Sometimes i have even had a cashier read the front of my paper and i thought 'gods sake havent you got a tea break coming up?' I just read in another thread sometimes you may want your shopping items to be private and stay private.

OP posts:
hiddenhome · 11/05/2012 18:27

She didn't even hear me. She was too busy making her 'noises' and seemed as high as a kite tbh. Sainsburys too. You'd think they'd have some sort of process for weeding people like this out Hmm

She was 'unbelievably rude' for messing my change up by £5 then making me stand for ages whilst she sorted it out by staring at the receipt and making more strange whittering noises. I'd given up by then and left dh to it as I really felt like throttling her.

Mrsjay · 11/05/2012 18:30

YABU she was passing the time of day with you she wont even remember what was in your shopping when you stomp of with your trolley , DD work s in a supermarket she says somedays its mindnumbing and she hates talking but will chat to a customer , and she also got a bonus as she served a mystery shopper the other week ,

Mrsjay · 11/05/2012 18:33

you told a young girl to shut the fuck up that is horrible disrespectful , i really think you should do your shopping online , If my Dd was spoken to like that by a customer it would have really upset her , you are a grump Shock

Mrsjay · 11/05/2012 18:34

she was probably nervous and terrified what with being told to shut the fuck up !!

ItsAPublicForumWhine · 11/05/2012 18:36

hiddenhome you sound like an awful person.

Did it occur to you that she may have picked up on your dragonesque bad mood and you'd flustered her? That she may well have heard you but chose to ignore you in the spirit of trying to be professional?

Shop online if you can't handle a person doing their job.

And what's with the "sainsbury's too"? Like it's some magical snobbish place?

It's just a supermarket.

hiddenhome · 11/05/2012 18:36

Oh, let ya judgy pants drop Mrsjay. She didn't even hear me. I didn't shout it out. She wasn't 'nervous', she was acting crazy Hmm

TheFarSide · 11/05/2012 18:37

YANBU - if a check out operator talks to you because they have to talk to you, then their interest is clearly insincere. Who wants to talk to someone who's only talking to you because they have to? Not me.

I can't stand fake friendliness.

ItsAPublicForumWhine · 11/05/2012 18:37

Then make a complaint about her if you've such a huge problem. Weirdo.

hiddenhome · 11/05/2012 18:38

No, she was doing exactly the same with the previous customer Hmm

I repeat - SHE DIDN'T EVEN HEAR ME, SHE WAS TOO BUSY WHITTERING ON AND ON AND ON AND ON AND ON AND ON AND ON AND ON AD INFINITUM, AD NAUSEUM......

ItsAPublicForumWhine · 11/05/2012 18:38

This reply has been deleted

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hiddenhome · 11/05/2012 18:40

I did consider complaining about her, but why get the poor sod into trouble? I'll just avoid in the future, along with all the other strange people that need to be avoided, such as ultra slow woman, eyebrow woman and even slower than ultra slow woman Hmm

ItsAPublicForumWhine · 11/05/2012 18:41

eyebrow woman, now I am intrigued.

I once served a woman who had a full on man's tache. Neatly cared for, and nice pink lippy underneath.

hiddenhome · 11/05/2012 18:43

Eyebrow woman has huge, pencilled on eyebrows that you can't miss. She's also slow and talks rubbish to you as well, so I avoid her. I don't like the slow ones. I just want to pay and get out.

TheFarSide · 11/05/2012 18:43

She didn't hear you and and didn't complain about her - sounds like no harm done hiddenhome and I would also have found that annoying.

In fact, I find it embarrassing when someone comments on my shopping.

ItsAPublicForumWhine · 11/05/2012 18:44

Ooo I affectionately call that "scouse brow". It's hilarious!

I always go through self service as I really don't like the chatter either, even more so as I know it's false from experience.

Sparklingbrook · 11/05/2012 18:45

i never have time to chat. The cashiers at my local Morrisons scan at the speed of light with no allowances for your speed of packing. Angry I am too busy trying to stop everything getting squished.

hiddenhome · 11/05/2012 18:52

I can't go through self service because I argue and swear at the machines tbh. They don't work properly either Hmm

hiddenhome · 11/05/2012 18:53

Yeah, Sparklingbrook, too fast is as bad as too slow imo.

exoticfruits · 11/05/2012 18:53

It is one of those silly things, they are asked to talk. Those who are good at it do it anyway, those who are not good would be better keeping silent but I expect they are appraised on it.

ItsAPublicForumWhine · 11/05/2012 18:55

You do have me there hidden as 99.9% of the time they are broken.

Supermarkets should do a survey of customers and establish the fact that most of us don't want to chat!

You are appraised on it exotic, it's most annoying! And the bloody bag packing thing. In the end I ignored sainsbo's and used my own judgement about the chatter and packing stuff. Not like it was my career!

hiddenhome · 11/05/2012 18:55

See, I honestly can't understand why they need to full of chat. Most people visit supermarkets because of quality and prices etc. not how chatty the checkout assistants are. It doesn't even occur to me to want that from an assistant. I just want to pack my bag, pay and get on with my day.

Who suddenly decreed that this is how things have to be?

ItsAPublicForumWhine · 11/05/2012 18:57

Some american I reckon.

WhippingGirl · 11/05/2012 18:57

Yabu I reckon working in that kind of job can be as grim or as enjoyable as you make it.

I bought I Lu a pack of sausages, 2 tins of squinty cream and some paracetamol the other day in the co op. I said to the bored looking cashier ' thus must look like a very odd dinner!' she burst out laughing and looked less bored. Made me smile.

The cashier in my local supermarket is everyone's camp best mate and has huge conversations with every customer. I think he is a legend Smile

hiddenhome · 11/05/2012 18:58

Yeah, why do they offer to pack your bags as well? Like I'm gonna say "yes", then stand there like some lazy mare? They can see that I'm not disabled and have managed to shop and then put them on the belt okay, so why would I need help packing? Someone who's disabled might need help, but then they'd ask. I hate being fussed over.

Sparklingbrook · 11/05/2012 18:59

Aldi cashiers usually just say only the words 'cash or card' and often start scanning the next customer's stuff while you are putting your card away. Hmm