to be shocked that checkout staff at Lidl are pushing the Health Lottery??

[2cats2many]

I popped into Lidl this morning to pick up a few bits a pieces and was quite shocked to hear the checkout operator say to the woman in front iof me: "Would you like a ticket for the Health Lottery with that?".

When she said: "No thanks", the operator said: "But, its only a pound and you might win £50."

The woman bought the ticket.

When my turn came, I was asked the same question, to which I replied: "No, and I don't think you should be pushing these tickets at the checkout. The Health Lottery poster you have up there clearly shows a GambleAware logo and your actions are going against that."

She just ignored me and took the money and probably carried on asking everyone who came after me.

I think its wrong. If people choose to walk into a shop and buy a ticket, then fair enough, but Lidl staff shouldn't be persuading people to gamble.

Am I unreasonabe?

Don't have a go at someone paid minimum wage as she will be sacked if she doesn't ask every single customer. Do not complain to the manager as he will be sacked if he/she doesn't reach the store target for selling lottery cards/ credit cards/ Terry's chocolate oranges.

Write to head office as it will be some over paid yet under brained arsehole there who is forcing the staff to do this.

YABU

As others have commented, she is only doing her job. I do see why you are not keen on them pushing gambling and I would not be impressed with that either but I wouldn't take it out on the checkout asst or expect them to be able to change it - they are following orders. Tell the manager your view if you feel strongly. Probably won't change anything either but at least they are a person who might have some "say" on the matter.

Yes, it is, Scrambled.

Match 3 numbers and get an ingrowing toe nail removed
Match 4 numbers and get a colonoscopy
Match 5 numbers and get laser eye surgery
Match 6 numbers and get a a hemorrhoidectomy

lol @ Hecate's post

As a huge fan of Lidl, I agree with the OP that she is not BU to expect the shopping experience in Lidl to be anything but simple, straightforward and no-nonsense. ANY move towards to Tesco-isation of the budget supermarkets with complex loyalty systems etc etc. will push up prices, delay checking out and, I agree, put temptation in the way of customers with any form of lottery.

I'm disappointed to hear that they are going down this route and will now have to stock up even more in Costco to cut down on my Lidl visits :)

I was hoping someone would complain about this. I worked for the disgusting organisation that is Lidl for two years at an awful store where we were routinely abused by thick, lazy managers. one day we were told to attend a staff meeting where the manager explained that the shop would be selling Health Lottery tickets. but not only that, as we were told we had to try and "push" these lottery tickets on every customer, because "it will bring a lot of extra income to the store". since the shop is always poorly staffed so the nasty company can save money, people have no choice but to wait in long queues, and asking them if they want to buy a lottery ticket seems like a waste of time: if someone wanted one they would ask for one. So for a while i ignored the request to "push" these tickets on to customers and went about my job as usual: polite, courteous and helpful to every shopper i served. if anyone asked about the lottery i would explain it to them briefly, but after a while one of the managers (who love moaning about things because it helps them pass the time and makes it look like they're doing a job when they're not) was hanging around my till area and immediately had a go at me for not forcing lottery tickets on people. so begrudgingly i started asking customers "any health lottery tickets?" in a non-forceful way (and i only did this when there were managers hanging around). so the same duty manager who told me off the first time (and who loves feeling like he has authority) moaned at me AGAIN for not being "persuasive" enough. the management even set up a competition amongst staff to see who could sell the most tickets. so when one cashier finishes their shift and you start yours you get told by the manager "you have to try and beat 28 tickets"... if you fail to sell an "acceptable" amount of tickets then you are moaned at, something which the managers take great pleasure in doing. some people do cave in to the pressure and say "oh go on then" but you can tell they've been made to feel pressured.

so that's the truth. we were always told we weren't allowed to discuss Lidl's business or policies with any customers, and now you see the reason why. They are a disgusting company who make their money from underpaying staff, forcing them to work shifts that they don't want to work, and also depriving them of sleep and proper breaks.

i quit the store in May after two years of worsening employment conditions. another employee left "due to a combination of the stress of working for such a clown outfit of comapny, very poor management verging on bullying, and genrally being regaurded as sub-human by my employer."

it's about time people realised that Lidl is not a friendly company who are being so kind to the public with their discounts... they may sell some products for a lower price, but they are cheaply made by staff on low pay and in poor conditions, and the staff who work in the shops are made to do excessive amounts of work and aren't allowed to finish their shift until the manager says so... therefore everything is rushed and done to a poor standard.

They want to operate and make money in our country (taking away trade from decent, honest homegrown businesses in the process) yet they have no respect and a complete disregard for our employment laws.

Time to boycott Lidl.