after they use the toilet?
I work in a clothes shop with no customer toilets but obv if a parent says 'my child really needs to go' we will escort them to the staff toilets and then back to the shop floor. The last 3 times I've taken a child & parent to the toilets, the kids haven't washed their hands!
Today I took a woman & her 2ish year old son to the toilets. After they had finished (I have to wait to take them back to the shop floor as the toilets are in a staff only area with private property etc) the woman thanked me and apologised for taking me away from work and i said 'oh it's no bother at all, don't feel rushed, you can wash his hands!'. I was met with a pretty filthy look and silence as we walked back to the shop floor.
On the way to the toilets she'd been v chatty and friendly. I think I offended her...
is hand washing not taught to toddlers?! I don't have kids so I don't know if I'm being unreasonable.