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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think I should of stuck up for myself?

45 replies

my2centsis · 04/05/2012 07:43

a few weeks back dd (nearly 4) caught the flu that was going around kindergarten, she was quite sick, high temp, cough, up all night and quite upset it lasted about 4 days and I kept her home for the hole week. Just as she was getting better my ds (4mo) caught this flu.

He had a temp of 39 an was miserable, I was up all night standing with him in the bathroom so the steam could help him breath, had taken him to the doctors and was just a virus to nothing they could do.

Over the last 8 days I was only getting 3-4hours of sleep a night I was exhausted!

So ds was slowly getting better, temp was gone and mostly just a cough and runny nose. I had put off going to the supermarket for as long as possible and had to go. I wrap ds up in thermals etc and away I go.

I'm at the checkout when ds does a wee cough, This is hat the checkout lady says..

Her: "why is he coughing? How old is he?"
Me: he's 4months and because he's just getting overhe flu"
Her: "he is far too young to ever havethe flu, what jar you beef doing with him?"
Me: he caught it from his sister who got it from kindergarten"
Her: "why did you not get her to stay elsewere why she was sick? It's disgusting that a baby has the flu at his age and shows alot about your parenting!"
Me: shes my daughter who was sick so she was at home where she belonged so I could take care or her, iv done everything i can to try an help him get better faster"
Her: "well that's what your telling everyone arnt you? I feel so sorry for him and the life he will have if this is the way he is already"

By this time she gives me my receipt and I walk away as she yells take care precious wee boy!!

I got in my car and cried. I was already exhausted from lack of sleep and doing everything I could do for him.

My mum says I should of told her to go fuck herself but I am te type of person who does not Like confrontation!

What would you have done/said?

OP posts:
Freshlettice · 04/05/2012 08:59

YANBU because she was rude.
YABU because a 4 day virus does not constitute the 'flu. 'Flu is much more serious and lasts at leat a week to ten days, if not more.

my2centsis · 04/05/2012 09:16

Elasticnipples! Your name has made my night!!

Thank you all for your replies! I no I should of said something to the manager but was very upset and embarresed at the time.

I don't recall her name, and unfortunately biffed the receipt but I would definitely recognize her if I was to go in there.

I think I might walk past the checkouts tomorrow when I got to the mall and look at he name tag and send an email.

I no you are all thinking I need to grow some balls and complain in person but I have never complained before an to be honest would feel very uncomfortable doing so. Sending an email however I can definitely do :) Thanks

OP posts:
picnicbasketcase · 04/05/2012 09:21

I would have biffed her and kept the receipt.

If you would recognise her again, go back and get her name and make a very strong complaint, that is awful.

WorraLiberty · 04/05/2012 09:27

It's disgusting that a baby has the flu at his age and shows alot about your parenting!

well that's what your telling everyone arnt you? I feel so sorry for him and the life he will have if this is the way he is already

Seriously??

toofattorun · 04/05/2012 09:29

Grin @ picnicbasketcase!!

What a nosey old bag that cashier was. I would have told her to feck right off and might her own damn business.

Morloth · 04/05/2012 09:59

I am so sorry, I know you are upset but I can't stop giggling at 'What jar you beef'.

GoPoldark · 04/05/2012 10:13

Yes go up to her, stare at her name tag and say 'HA! Gotcha! Now I know your name I'm gonna fire off that email and that will sure jar your beef, BEEATCH!'

Love it.

Am going to start using it.

'What? You tryin' to jar my beef man?'

etc.

Hope you feel better now and YES complain!

ThePopsicleKat · 04/05/2012 10:23

The checkout lady said all this to you??

That is bizarre and completely out of order. You should absolutely complain about her.

Wheresmycaffeinedrip · 04/05/2012 10:27

That's disgusting! Complain I would how dare she say those awful things!!!

treadwarily · 04/05/2012 11:17

She really said all that? I can imagine the bit about the what's wrong with him but the parenting comment is hard to believe. Maybe you should phone The Press to tell them? Unlikely you are the first one to suffer this woman if that's how she speaks to customers.

MummytoKatie · 04/05/2012 14:03

Sounds to me like she needs a good shag. But as that is unlikely to happen (who would want to?????) then some customer service training will have to do. Complain!!!

AdoraBell · 04/05/2012 14:12

I would have gone to the superviser/manager.

I've done checkout work, the job is to check the customer's purchases quickly efficiently and politely. Maybe make small talk about the weather if the customer wants to engage, not declare the customer to be bad parent.

YANBU, but she most definitely was

Hope everyone is feeling better now.

LeQueen · 04/05/2012 14:15

This reply has been deleted

Message withdrawn at poster's request.

Pandemoniaa · 04/05/2012 17:00

Complain to the manager of the shop. This was a highly inappropriate conversation. Although I'm amazed that the checkout staff aren't working to some sort of throughput targets which encourage courtesy but discourage life histories and armchair diagnosis. If this was the retailer my son works for you'd not have time to have inappropriate and upsetting conversations at the checkout!

Anniegetyourgun · 04/05/2012 17:09

Depends how much she was buying. When we do our weekly shop for 4 big people and 2 cats, there's time to recite the Rhyme of the Ancient Mariner between putting the first item through and collecting the receipt. (Actually I used to be able to do that, well, to be fair, about half of it, when I was at school, but astonishingly enough no-one would hold still long enough to listen to me. Philistines.)

valiumredhead · 04/05/2012 17:15

Did this really happen apart from in your head? Seriously? Grin

If it did then complain of course!

Pixieonthemoor · 04/05/2012 19:15

Go back to the supermarket and when you spot her, get her name. Then complain and kick up an almighty stink. She deserves to be told to fuck off to the far side of fuck (excellent mumsnet phrase).

I am so sorry she reduced you to tears - you had been thru an awful time and then this ignorant bitch has to weigh in like that. Who the hell does she think she is??

SauvignonBlanche · 04/05/2012 19:20

I would also have probably been to shocked to say something at the time but I would complain to the store!

JennyPiccolo · 05/05/2012 18:34

Just send an email, my sil complained about the wrong pizza topping or some nonsense via email and they took it v seriously and asked for a description of staff member and sent her vouchers.

Dunno what they'd do about actual verbal abuse, which is what happened to you.

HillyWallaby · 05/05/2012 18:38

Good Lord! You should have demanded to see the manager immediately. What a complete nutcase she sounds, and rude with it. She deserves to be sacked, quite honestly.

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