Got a water meter fitted today and the plumber was a bloke in his mid/late 20s with a younger apprentice. They were really bolshy for the minute they came in and the older one shouted through the house "hey is it alright to use your bog love?"
my elderly grandmother was sat there at the time. I walked over to him and said "the toilet
yes that's ok" well they both burst out laughing
he went to toilet and then came out and shouted "sorry love, I've left a massive shit stain and you don't have a bog brush" 
DH told them to tone it down as we had elderly relatives here and they laughed at him. DH got upset and went to sit in the conservatory. I asked if they'd nearly finished and they said they had, I then saw them kicking ds's football around the garden and one of them booted it at the car and then pretended to thrust at it grinning at DH through the windows as if they were waiting for a reaction.
I know it sounds trivial but I'm really upset. I don't know what to do, I wouldn't wish for anyone to lose their job in the current climate but how do they act when they go in old people's homes?? what would you do??
DH says I should stop going on about it.