this was a while ago now but i just read another thread on AIBU about vets fees and mentioning the PDSA and it reminded me. About a year or so ago i was drivining to work and a cat ran out in front of me and the car coming the other way ended up hitting it. The cat ran under a parked car and was making a funny noise and was obviously in distress and was bleeding. A few cars stopped and we tried for ages to get the cat out but couldn't. If we got near touching it it hissed and spit. Anyway the accident was literally outside the PDSA building, less than 3 mins walk, so i went in and told them and they said that they weren't allowed to leave the surgery and they could only help the cat if we brought it in. We tried for quite a while and we couldn't get the cat out, we didn't have any type of equipment for grapping the cat (if there is such a thing). AIBU in thinking the PDSA vet could have come outside the door and at least tried to get the cat from under the car, or perhaps given it a jab with something for pain relief, perhaps an experienced person would have had more chance in getting it out than we did. Anyway we just ended up having to leave the car under the car and go to work which i felt awful about but not sure what else we could have done.