DD (5) and DS (3) go to 30 minute swimming lessons, both in the pool at the same time but in different classes. DD has a great teacher and has learned loads. DS's teacher is pretty useless and I don't think DS has learned much but he enjoys it. The lessons are expensive and I did consider withdrawing DS because the teaching is so rubbish but it would be unfair for him to not swim when his sister is.
The style of DS's lesson is that the teacher takes them in turn up and down a 10m stretch, holding on to floats and kicking, splashing for most of session. Today there was a new boy in DS's class. He was tiny, perhaps might have reached 2nd birthday. He howled as soon as he was put in the water so the teacher carried him on her hip. He was apoplectic within minutes and had gone past the point of being able to soothe himself. His mum did nothing and teacher kept him with her. The other children had to do their swimming with teacher with the boy screaming 30cm from their face. DS and other girl wanted to get out; it was horrible. After 15 minutes I spoke to the top-teacher and asked if the boy would be staying in for the duration. She said yes, he just has to get used to it. I said that the other children, including mine, weren't enjoying it. She said nothing. I walked back to my bench. After 20 minutes he was transferred to DD's teacher's hip and after 25 minutes the mum finally intervened. When we finally left the changing rooms he was still crying!
So, I want to email the boss (not at the pool today) but not sure if IABU to expect next week to be different. Am I just being a heartless cow? DH wanted a refund for today's lesson but I'm not sure I have the guts to request that (bit scared of the boss lady)!