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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To Think He Should Have Cancelled The Data Transfer

36 replies

fridakahlo · 29/03/2012 22:52

My laptop has been playing up so I took it to a local computer repair place for an overhaul.
He uninstalled windows and then reinstalled it, having first backed up my hard drive to another computer.
He phoned me this morning to say that it was all done and I could come and pick it up. I did and having briefly checked it over, it all looked good and it was running a lot quicker than it had been.
When I get home this afternoon,I have a more indepth look.
Four of my documents are missing, one is a ten thousand word manuscript, one is a thirty thousand word manuscript, one is a fifty thousand word manuscript and one is a collection of poems.
I had all of these backed up to a USB drive except for the fifity thousand word one.
My OH who is in IT has a look but he can't find them either.
I phone the guy up annd he tells me to come over so he can take a look.
I do the half hour drive and lo and behold when I get there, he cannot find them either (because they are not there!).
He won't let me search through the saved copy of the hard drive because the computer it is one is five hours through a seven hour data transfer. As he puts it 'a whole days work for him'.
I point out that with the loss of these documents we are looking at over five years worth of my blood sweat and tears.
Not budging but I can come back in the morning and look then.
I pointed out that tomorrow I will have my three year old with me.
So am I being unreasonable thinking he should have cancelled the data transfer and will I be unreasonable to allow my three year old to run amok around all his delicate computer equipment, when I go back in the morning?

OP posts:
ddsmummytobe · 30/03/2012 10:08

Poor you! I don't think you're BU

fridakahlo · 30/03/2012 14:33

NiceGuy, my OH might know what you are talking about, but I certainly don't.
As for the pictures, I had not deleted them on the old laptop which was with my husbands parents. I asked his father to get them onto disc and send them over but it never happened.
So when I was back in the UK last year I spent a day copying them to disc myself.
Just getting ready to leave, fingers and toes are crossed!

OP posts:
CleopatrasAsp · 30/03/2012 16:20

I am in suspense here - did you find the manuscript or not? Grin

fridakahlo · 30/03/2012 19:01

He is still looking apparently but I am not holding out much hope.

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MrsMuddyPuddles · 30/03/2012 19:12

I am a bit Hmm that he started such a huge data transfer in the middle of the day. Most IT professionals I know start those when they leave, so it hogs the computer overnight instead of when they need to work...

fridakahlo · 30/03/2012 20:05

Well, I'm not sure I will be applying the term professional to him anytime soon.

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SydSaid · 30/03/2012 20:51

There is no way I would trust a computer shop to do the back ups before reinstalling windows.

And, to be honest, if I was 5 hours through a 7 hour job, there is very little that would make me cancel it.

I think YABU.

Having said that, I appreciate it's a lot of work to lose and I very much hope he can find it for you. I would hate to be in that position and I understand how frustrating it must be.

CleopatrasAsp · 30/03/2012 22:01

Sorry to hear that Frida. Hope he finds it for you.

niceguy2 · 30/03/2012 22:21

Ask him what sort of backup he did? If he's got any sense he will have done an image backup which is in effect a complete copy of the entire disk.

If that's the case then either it was stored in a very random place or it was never there in the first place.

If he's taken shortcuts and just copied folders he thinks have stuff stored then he needs to rethink his approach! Whenever I do work for friends like this, I always keep an image for a few months. Still didn't stop a mate of mine coming to me 2 years later and asking for his photos back which he hadn't gotten round to telling me about.......unfortunately for him I'd wiped the backup about 6 months earlier!

CleopatrasAsp · 31/03/2012 10:33

My DH does image back-ups too niceguy, he also does an automated back-up and, often, a manual back-up as well if there isn't too much data. In the automatic back-ups you often find that if a file is corrupted it won't copy across - so it's possible something has happened to it or, as you say, it was never there in the first place.

fridakahlo · 31/03/2012 12:42

Whatever sort of backup it was, it managed to miss a whole subdirectory which between my husband and the guy we have managed to figure out was because my husband coming from the old days of windows has always created a new/personal USER directory, whereas this guys is used to working with windows seven and was not expecting to have to look for that (or something). It certainly was not a mirror image backup, the scan he is doing is to see if he can extract it from whereever it may still be in the machine. I find out today anyhoo!
I have already resigned myself to having to work from my notes to re-create it so anything more than that is a bonus.

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