My dog is seriously ill and the vet advised a special blood test that can only be analysed at a laboratory in Cambridge. The result could mean life or death for him and treatment can only be started when the results are in. She took a blood speciment yesterday and sent it Special Delivery guaranteed next day delivery. Guess what ? it hasn't turned up! If it turns up tomorrow this is too late and the blood will have to be taken and sent again. Hung drtawn and quartered? possibly, but alternatively I'd like them to have to spend another day with my poor scrawney squittery dog to appreciate the repercussions when they are so incompetent.