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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to think this doctor should not be a doctor?!

25 replies

DontWorryBeHappy1994 · 01/03/2012 17:01

I was bathing my 3 week old baby and noticed a big lump just above her vagina, it was about the size of a grape. I had no idea what it was but my gut instinct told me it was serious and she was in a lot of pain so i took her straight to the docs.
Got into the room, pointed at the lump and asked what it was and why would it be causing her so much pain before putting her nappy back on. He then started waffling on and talking at me for about ten minutes about her nappy rash and how i shouldnt use sudocrem on it?? I mean i know in a young mum (17) but why the hell would i take her to the doctor's for an emergency appointment about a tiny bit of nappy rash?!
I corrected him anyway and said 'no, actually i was talking about the huge grape sized lump' he looked at it and proceded to poke and wiggle it around while my daughter was screaming her little heart out, it was obviously extremely painful for her. He tried to poke it in but it wouldn't go back in, he then told me it was a hernia and it was fine, just to bring her in in a few days if she carried on being unsettled and she would probably get surgery at about 6 months old.
I wasn't happy with this response and felt he was fobbing me off and not taking me seriously so i rang my mum and we took her to a&e.
We got seen straight away and the hernia had got bigger and redder and she was screaming, the doctor's face when she saw it confirmed my thought that it was serious and she got the head pediatrician straight away.
We were taken to a room where she was x-rayed and they tried to get a line in her for morphine as the hernia was strangulated and wouldn't go back in. They couldn't get a line in so decided to have the last try at getting the hernia back in and luckily after a lot of effort it went in and her pain went away, otherwise we would have been transfered to another hospital for emergency surgery.
We asked the head pediatrician if the doctor should have sent us to hospital straight away and he said although it was hard to criticize colleagues that yes he should of done. Someone with a lump sticking out if there tummy that wouldn't go back in should be sent to a&e straight away be it an adult, child or baby because when its a strangulated hernia the bowel can die and then cause internal gangrene.
we were then scheduled for surgery in a weeks time and sent home but the next day it popped back out and wouldn't go back in so we went by ambulance from a&e to another hospital for emergency surgery. She is ok now 2 weeks later but it was a terrifying experience and it turned out she also had another smaller one on her other side which was also operated on.
I am just so angry at this doctor, what if i had trusted him and not took her to a&e? She might not be here. He also mis diagnosed my uncle for 2 years when he kept going to the doctors feeling unwel and said it was all in his head, turned out he had terminal prostate cancer which is why i didn't trust what he had told me and took her to a&e. Sorry about the long post i just needed to get that off my chest and see what others would do in this situation, will complaining make any difference?

OP posts:
crystalglasses · 01/03/2012 17:04

I would change my doctor. How can you ever trust him again?

BupcakesandCunting · 01/03/2012 17:09

I would change doctors. Hope your DD is feeling better soon, sorry she had a bad time :(

Colliecollie · 01/03/2012 17:09

Complain, definitely. Send to the practice manager and see if you can get the name from the complaints department of the PCT also see if there is a PALS service at your PCT - primary care trust

RevoltingPeasant · 01/03/2012 17:09

That is awful OP Sad

Sorry for your little one.

It's not as bad, but this summer, after I had kidney surgery I started getting really bad pain - took 90mg of codeine and it wouldn't go away - so I went to an OOH GP who basically told me this was normal after surgery, to stop being a silly girl, and to go home and leave it 2-3 days.

Luckily I also didn't trust him, got myself to hospital the next morning and ended up needing emergency surgery as something had gone wrong with the original op.

Take comfort from this: you had the sense to see what was right to do. Keep trusting your instincts!

StrandedBear · 01/03/2012 17:11

This reply has been deleted

Message withdrawn at poster's request.

PoultryInMotion · 01/03/2012 17:12

You must must complain, his treatment (and knowledge) sounds completely indequate. Hope your DD (and you) are ok.

lifeistooshort · 01/03/2012 17:12

This is absolutely disgraceful!! I would complain formally to the surgery and ask the doctor for an explanation. I would also change GP. I would complain to the local PCT or GP consortia. And finally but more importantly I would complain to the GMC

www.gmc-uk.org/concerns/making_a_complaint.asp Absolutely do it, you and your doctor have been lucky (thanks to your wonderful mortherly instincts!!) but the next person might not be so lucky and they may be someone else dad, mum, child etc..

You did the right thing and your little daughter is so lucky to have a wonderful mum like you who can be so assertive in a difficult situation.

PS I hope the two of you manage to recover both physically and mentally and that you can enjoy you lovely new baby.

scentednappyhag · 01/03/2012 17:12

Sad how awful.
I'm glad all is ok now, but I'd definitely be contacting PALS in your position, and making a complaint to the surgery.

beckyboo232 · 01/03/2012 17:13

Complain for sure! That's terrible - well done you for trusting your instincts. I hope your baby girl is doing well Smile

lifeistooshort · 01/03/2012 17:15

I meant you and your daughter of course [shame]

lifeistooshort · 01/03/2012 17:15

I really can't spell Blush Blush Blush

FabbyChic · 01/03/2012 17:21

Change doctors and make a complaint.

ilovetopost01 · 01/03/2012 17:21

Complain about him, armed with written proof. Save another Mum the prejudice and a baby's life. You did al the right things.

georgethecat · 01/03/2012 17:28

Deffo complain, people do listen, do investigate & make changes. This Dr. sounds terrible. Your age isn't an issue & don't worry about doing a big posh letter, just print your original post, it says what you need to say.

What you need to ask is would you want this to happen to someone else? Someone else may not have the instinct you did and be left with a very poorly baby.

Glad your baby got the right treatment in the end :)

DontWorryBeHappy1994 · 01/03/2012 17:31

Thanks ladies, i will definitely be complaining. He is such a condescending know it all that doesn't actually know it all!! I want him struck off! Thanks for all the replies aswell, i also posted this on netmums (shock,horror!) and got no replies. New to this site and didn't use it because of people on NMs saying it was crap, but it's not AT ALL! Its much better than NMs and will be the website of choice for me from now on :)

OP posts:
Grumpla · 01/03/2012 17:36

You should definitely make a formal complaint.

And well done for not being bullied or patronized into going away. I'm amazed by how many stories I hear about doctors being dismissive of mothers' concerns about their newborn babies - I think that they should be way more attentive to the person who has basically been observing that child pretty much constantly since birth rather than relying on a quick look in five minutes in unfamiliar surroundings. It's not just some magical mummy instinct it's about knowing what is or isn't ok for your baby as opposed to "most" babies!

(I know not all doctors do this btw,my doc is ace, but it does seem to be quite a common experience!)

Also, my best friend had her DS at 17 and is a fantastic mother, don't let the snide comments / attitude get you down Smile

Longtalljosie · 01/03/2012 17:54

Bloody hell - what an awful experience. Things like this always make my blood run cold because although you'd hope you'd see through the doctor's bad diagnosis you always worry that in the same position you might not have done. Well done you.

Sandalwood · 01/03/2012 18:10

yanbu

Can we have " Its much better than NMs " as quote of the week?

Also, I thought sudocreme was great for nappy rash.

Bibbo · 01/03/2012 18:17

awful. please lodge an official complaint. he sounds like a bloody liability

Psammead · 01/03/2012 18:21
Shock

What a horrific experience you have had, OP. You sound like you are fuming! I would be too. I hope your daughter is fine now.

What a terrible call from the doctor. Sad for you.

DontWorryBeHappy1994 · 01/03/2012 18:22

I thought sudocrem was good for nappy rash aswell which is why i use it, and guess what..the nappy rash has gone!
Stupid bloody doctor!
In the process of writing a letter of complaint now

OP posts:
SauvignonBlanche · 01/03/2012 18:25

Definately complain! He sounds terrible.
Glad your LO is ok now. Smile

DontWorryBeHappy1994 · 01/03/2012 18:29

And my daughter is fine now thankyou, the scars have healed and she is a much happier baby. Just makes me so scared when i think of what could have happened and to think it could happen to another person. I hope they take my complaint seriously and do something about it.

OP posts:
Sirzy · 01/03/2012 18:31

Gps lack of understanding of young children scares me, mine made me feel like I was being paranoid taking Ds as he "just had a cold" 12 hours later he was in hospital and ended up on cpap.

I think every gp practise should have to have a dr who specialises in peads.

DontWorryBeHappy1994 · 01/03/2012 20:43

I agree sirzy.
Sorry to hear about your experience, hope he is ok now

OP posts:
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