to want Asda to employ people who have ever been shopping themselves?

[glasscompletelybroken]

My on-line shopping delivery arrived late last night and had the following substitutions:
2 large apple juice instead of 2 packs of 3 small apple juice (very useful in lunch boxes).
1 pack of pampers wet wipes instead of 1 pack of kitchen cleaning wipes.
1 400g pack of pork ribs instead of 2 400g packs pork stir fry for the same price (marvellous value)

I know they are often young people doing the picking and they don't get paid much but honestly - a little common sense or even training would be good.

You do realise you will only get 'ugggghh ASDA- well what do you expect if it isnt Ocado Dahhhlingg' type replies dont you?

That's nothing! I once got some black kiwi shoe polish instead of a punnet of kiwis! When the driver was running through the list of substitutions he very nearly wet himself!

You don't have to accept the substituted items though do you? So, it's inconvenient, but if they were out of stock, you wouldn't have had them anyway.

So, YAB a little U

YABU

The substitutions are suggested by the scanning machines used in store.

Oh & es I forgot:
Boden, Ocado, GLTC, phase eight blah blah

Not everyone EDLP!

but surely in the whole of the Asda shop their must have been some other type of cleaning wipe rather than a baby wipe that would have been more appropriate, and little cartons of orange juice would have been better than the big ones of apple juice. YANBU but this is exactly why I have never done and never will do online shopping. I'd rather deal with toddler issues in the trolley than be stuck with hassle all week because I don't have the things I need. How do the substitutions work? Are they done by computer and then picked off the shelves by a person (so the person doesn't know its a sub) or does the person do the subbing?

I would quite like Asda to employ people and pay them minimum wage so that they could then pay tax.

An Asda driver told me he once saw elastoplast sent as a substitute for tampons

Well, suggestions are made for subs, they are programmed in by real peoe & real people should use their own judgement. I agree with that. It can be a right PITA.

I'd be happier with the large apple juice than small orange though as on makes me & dd violently ill. So you see? They can't win.

I know it's a big deal for a lot of people, but is it now regulation that every thread mentioning retail in any way should reference workfare??!!

It isn't, GJ, no.

If you think it's bad now, were you around when the Child Benefit cuts were announced? I couldn't see one solid top-ten thread title in AIBU, news or chat which wasn't about it at one point.

Apparently Tesco had NO cheese- they couldn't substitute my cheddar

Ah Creepywee, I dropped in to make just that point, but you got there before me. I'm switching to Sainsbos until ASDA pull out of Workfare.

(sorry, hijack over).

Chavsda on-line is pretty shit anyway isn't it? There have been many threads about taking money twice and "holding" it, sending posters overdrawn.

Don't know what supermarket it was but on Mock The Week once they were giving examples of substitutions. My favourite was Tampax being replaced by a Twix bar :o

I got wheat free lasagna for honey once. Tesco
The mind boggles.

I once got brown hair dye as a substitution for blonde hair dye

The delivery man said "well it's all blokes doing the picking and they don't know about hair"

I once got some terrifying rubbery zero-calorie (or something) "cheddar" instead of my requested normal mature cheddar. (Can't remember which supermarket.) It was inedible. You do wonder who would think I would rather have that than just some other normal-ish cheese. (Or maybe it was a comment on my calorie-laden choices...)

However my experience of online grocery shopping is also that I tend to get loads of random extra, free stuff. Like two massive multipacks of crisps, some sports energy drinks and two jars of pickled walnuts, on one occasion.

I got chocolate instead of wine . How they knew I was pregnant I will never know. DH wasn't happy!

gaviscon the items were more than likely not out of stock - just not actually on the shelf at the moment my shopping was picked. The pickers can only take items off the shelves so if there's losts out the back and they just haven't got round to re-stocking the shelves then you won't get it. If you were in the store you could ask if they have any out the back.

I know this because I once didn't get my wine because there wasn't any on the shelf and I rang to see what on earth had happened that there was no wine in the store and that was the answer - the wins I had ordered was not on the shelf but was out the back. They didn't even send a substitute for that

glass you'd have probably been given grapes as a substitute.

I don't do online shopping, its my me time 'treat' - which is rather sad thinking about it, but at least I get to feel my own avocados!

Glass I was going to point out that most people, or well, me, could never be arsed to ask if there was any out the back; then you used wine as an example. I would def be arsed to ask about that!!!

aldiwhore I know what you mean - I like to get my own fruit but DH decided that he wanted to "help" so we did the shopping "together" on-line.

Hmmmm...

lol gaviscon - it was a bad weekend that weekend without the wine...

god imagine if they'd forgotten wine AND teabags?

Right, no more online shopping for me! Although as my moniker suggests, I'm the size of a house & wine is the least of my worries right now. But what if they forgot the kettle chips?

I'm off to sit down...

wine is only the least of my worries if I've actually got some

Online shopping holds no appeal to me at all. I'd rather pick the stuff I want than pick through random selections of replacements.

Y big worries T the moment are getting off the sofa by myself & my 2 yo dd talking me I'm the whale from the Julia Donaldson classic! :0(