A few hours have passed and I am still seething about this, so apologies if it gets a bit ranty.
Anyway here goes...
I went to a city centre pub I'd never been to before in order to meet a female work colleague. She had arrived ahead of me and had got a table and ordered a drink. She'd also bought her Brompton-style folding bike with her, which was folded up to the size of an overnight case and had put it in the corner out of harms way.
Ten minutes passed and things seemed okay, when the manager ran across the pub screaming at my colleague bellowing at her to move the bike outside, invading her personal space to such a degree that he was inches away from her face and making her feel very uncomfortable. He then frog marched her to the door and when she was away locking up the bike, proceeded to take her coat and handbag and fling it off the chair and berate me about my colleague's bike. I tried to politely explain that it was not my bike, but he wouldn't listen and continued to get more and more hostile.
My colleague had no problem with moving the bike outside and immediately agreed to do so, however we both objected to being confronted with such unprovoked hostility, when a simple polite request would have done the job.
In the course of the 45 minutes he again returned to further harrangue me about an issue that had nothing to do with me. The whole experience was extremely uncomfortable and got quite physically intimidating towards the end.
So anyway I got home and decided I wasn't going to put up with this and sent a furious letter to the Brewery complaining about this. One part of me thinks that he shouldn't be allowed to get away with this, although another thinks I should have let it lie and just given the pub a wide berth in future.
So was I BU to send an email of complaint to the Brewery?