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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To say nothing when I get undercharged in Morrisons?

62 replies

Poulay · 25/01/2012 22:51

I've taken to shopping in Morrisons, rather than Waitrose, as they've (recently) got a much better selection of veg.

On one recent trip, I corrected them when my girolle mushrooms (£30/kg) were put through by the clueless till staff as king oyster (£19/kg), samphire (£12/kg) went through as chili (£5/kg), and so on.

Now, I've decided I'm saying nothing, they should know what they are selling.

Went in there today, bought some kai lan, air freighted from Thailand, supposed to be £9/kg, I had just under 400g, so £3.50 worth, I thought about using the self-scan checkout, but I decided to go through the till instead.

Waited quite a long time in the queue, then bloke looks blankly at the kai lan 'do you know what this is called?' 'er, kai lan', I say. He spends about sixty seconds scrolling through the different items before passing it through as.....

'bunch of thyme' (99p)

I smirk, say nothing, and walk out having saved about £2.60

AIBU?

OP posts:
hiddenhome · 25/01/2012 23:14

YABU

manticlimactic · 25/01/2012 23:19

There are over 200 different types of weird and wonderful new fruit & veg and there has been some training in their new revamped stores (9 types of tomatoes anyone?)but some of the pictures on the till hardly resemble the item coming through the tills and with the best will in the world you can't remember them all. No wonder they look clueless. But if he put Kai lan through as Thyme after you told him he needs his eyes testing, can't read or just can't be arsed scrolling through all the pages.

If anyone came to me saying they'd been charged incorrectly I'd probably say it was ok if it was a small amount and make sure I took the operator number and get him trained properly.

How are they supposed to know their operators are clueless if no one says anything - people could get overcharged as well as undercharged.

bubbleschimp · 25/01/2012 23:24

yabu and a bit of a snob if im being honest

MoaningMinnieWhingesAgain · 25/01/2012 23:26

Shock Your Morrisons stocks girolles and samphire?

Mine only sells potatoes, carrots and 10 kinds of pies.

Poulay · 25/01/2012 23:27

If I got overcharged I would say something.

I did fell slightly guilty, having bought quite a significant portion of the store's kai lan, they might think it had been nicked or something, and not stock it in future.

But, otoh, I reckon he was just fed up trying to find it and must have known that it wasn't thyme. Although, I did ask my 9 year old son, I said
'what do you think this is?'
'er'
'is it thyme?' I said.
'er, yes?'....

So maybe some people really don't know what thyme looks like.

OP posts:
manticlimactic · 25/01/2012 23:27

I did think that bubbles what with the Waitrose comment, the smirk and the condescending tone of the whole OP but I bit my tongue. I'm quite used to doing that in my line of work Grin

Poulay · 25/01/2012 23:31

MMWA, my Morrisons has the most amazing things.

Teeny tiny pineapples, rambutans by the kilogram, at least four different varieties of aubergine (not just organic and non-organic), two kinds of pak choi, five different beetroot cultivars, smoked garlic on strings, etc.

I think they probably still have an aisle devoted to pease pudding as well though.

OP posts:
Poulay · 25/01/2012 23:32

Alright I'll fess up, I'm common as shite and I'm banned from Waitrose due to my rank BO and fake Burberry.

Ok?

OP posts:
manticlimactic · 25/01/2012 23:36

Hmm are you sure? Because if your BO was that bad he wouldnt have even asked nor taken 60 seconds to look up the stuff. He'd have wanted you out of the way. Maybe that's why he undercharged you. Grin

Seriously poulay they move stuff about on the screens all the time. Peppers used to be under exotic veg and now they've moved it to salad. They bring new things in and don't say what it is. I was in awe when I saw a grapefruit type thing the size of a football and it was so shiny Shock. There's 5 screens of different catagories and then sub lists. Bloody nightmare. They should have stuck with the original thing with stickers with numbers on the stuff, much easier but then not all stores have the new stuff.

How do you find the self scan checkout?

Poulay · 25/01/2012 23:41

Oh I've see the screens, but I'd made up my mind today that I was going to let matey on the check-out do it for me. Normally I say 'It'll be under exotic veg', then I say 'samphire', 'no that's under s, that's the next page', then I end up pressing the appropriate button for them.

Grapefruit things are pomelos, nobody likes them in their native land, not sure why they've been sent over here.....

Still can't find pickling onions (this seems like a Morrisons item, possibly not in season though) or blood oranges (this, less so), in the store.

OP posts:
alorsmum · 25/01/2012 23:46

This reply has been deleted

Message withdrawn at poster's request.

CuriousMama · 25/01/2012 23:47

I'll pass this information on thanks.

Poulay · 25/01/2012 23:51

I don't think it can last alorsmum. But somebody seems to be buying the chanterelles??!?! I am going in there every day atm, as I'm convinced that they'll have to cut back their range to carrots, turnips and pickled onions in a few months.

They have all manner of exotic veg, bunches of dill and watercress all pumped over with water vapour. It looks slightly surreal, which is why I'm convinced it's not real and will have to end.

OP posts:
BettyBedlam · 25/01/2012 23:51

Er, you sound awfully middle aged Grin. Are you? Can you honestly say that when you were the age of the spotty teen behind the Morrison's till, you knew what a kai lan was?

Beamur · 25/01/2012 23:53

This is not my local Morrisons. (I have no idea what kai lan is either)

Poulay · 25/01/2012 23:54

is 29.

spotty teen was Asian (I expect them to know more about food, cos I is racist like that) and possibly not teen.

Could possibly have offered to help him located 'kai lan' under 'exotic vegetables' but was feeling a little semi-detached today.

OP posts:
CuriousMama · 25/01/2012 23:56

Shock This just gets better. Anyway I passed this thread on to those who need to know so we'll see what's said?

Poulay · 25/01/2012 23:57

doesn't do riddles.

OP posts:
alorsmum · 25/01/2012 23:59

This reply has been deleted

Message withdrawn at poster's request.

Poulay · 25/01/2012 23:59

Also I would like to apologise in advance (or should it be afterwards?) for my drunkenness, having consumed an entire bottle of Morrisons Chilean half priced Chardonnay/Riesling/Chenin Blanc blend sparkling whine with a number of dashes of cassis that has been lurking in the cupboard since about 2004.

OP posts:
manticlimactic · 25/01/2012 23:59

Blame the Yanks. They were flown over especially for all this.

Where are you by the way? Perhaps you've been to see me when you've been overcharged Grin

alorsmum · 26/01/2012 00:00

This reply has been deleted

Message withdrawn at poster's request.

Poulay · 26/01/2012 00:01

I am on my Furniture Village half price reclining leather sofa, not cleaned since purchase in 2008, but still smelling slightly of Chinese leather.

OP posts:
Poulay · 26/01/2012 00:04

alorsmum, there should be a label under the kai lan, saying 'kai lan'. This makes identification rather easy.

Although I do have to reshuffle the labels under the mushrooms every time I go in there, as they WILL confuse 'pied de mouton' with 'pied bleu', every bloody time. They are all the same price though, so I suppose it doesn't matter.

OP posts:
alorsmum · 26/01/2012 00:06

This reply has been deleted

Message withdrawn at poster's request.