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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To complain about standard of care after I've given birth?

5 replies

iwantbrie · 20/01/2012 12:10

This is my third pregnancy & I've really not been happy about the standard of care I received this time.
The mw I have been seeing gives the impression that she wants to get through her apointments in the shortest time possible, leaving no room for questions or concerns to be raised.
A blood test (for iron levels) wasn't requested even though she specifically told me she would do it asap and to phone my GP in a few days for the results. I only found out when I rang my GP to find out the results, he told me one hadn't been requested & got me in to have them done separatley.
The wrong due date had been put on my notes. Again, I only found this out when a different mw said "so you're 31 weeks" at my appt last week. No, I'm 35 weeks. She changed it after checking back through the dates.
There is no time at all to discuss anything. It goes right back to the start of my pregnancy - at the booking in appt the murse spent more time going over my social situation (do I own my own home etc) than talking through the nuchal fold test she wanted me to have because of my age!
I'm really not sure if IBU, the pregnancy care situation has changed drastically in our PCT recently, everything seems to have been centralized to the point where they can't guarantee a bed in a labour ward unless I am willing to travel 15 miles to find one.
This hopefully won't affect me as I'm going for a home birth, which I basically had to ask the mw about as she was trying to shoo me out of the door! She sighed, sat back down & quickly arranged an appt at home before saying a rather pointed "goodbye"..
So am IBU, overthinking things or just hormonal, moaning & fed up?
Sorry for lengthy rant, even if IABU feels good to get it off my chest... :)

OP posts:
QuietNinjaLamp · 20/01/2012 12:22

Hmm she doesn't sound very helpful but don't know if complaining is a bit strong. Can you change midwife?

myncichips · 20/01/2012 12:22

YANBU how are they going to address issues and improve if you don't tell them about your experience? You can contact the patient advice and liaison service (pals) at your hospital to find out who to write to or if you can't find them try patient opinion online or ring your MP's office as they are always really good at giving out the right addresses/phone numbers.

Good luck and congratulations in advance!

myncichips · 20/01/2012 12:25

You don't needy complain as such if you don't want to but you could send them a "this is my experience" email.

iwantbrie · 20/01/2012 12:29

QuietNinjaLamp I think my mw has changed now, it's a community based service and I've had 3 separate ones so far, this one has been by far the most helpful so hopefully this will be my last change before the big day.

myncichip Thats what I had been thinking about doing, and thanks :)

OP posts:
QuietNinjaLamp · 20/01/2012 12:34

Oh that's good. Then I agree a this is my experience email would prob be a good idea.

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