Yesterday I booked an apartment in Croatia using an international booking agency , HostelTraveler.com . I was given confirmation of the reservation , a deposit was paid and I was advised that the balance was to be paid to the owner directly , which is the usual system .
I then found the owner's email address and contacted him to see if my reservation had been made . He told me that the agency I used had made an error in the price they offered. He admitted that he had given them a low rate for all months of the year , not just the Winter months so it sounds like his error .
He said that I would have to agree to pay him 80 euro more than what had been agreed . To be fair , it was a very low rate of 67 euro per night , versus 120 euro for the same place with several other agencies . He has asked me to compromise on 99 euro a night . I am unsure what my rights are , impossible to see in the T and Cs of the ( American ) booking agency . Can they confirm a price and and owner just ask for more ?
On the other hand I do not want him to refuse to honour my booking and maybe I should do as he asks ?
WWYD ??