Should I have gone back to the shop?

[Bennifer]

I went shopping this weekend and was buying a lot of stuff for my new house. I went to a big homeware shop (it?s a big national chain) and had a trolley full of pillows, bins, etc. At the till, it came to £140, which was less than I was expecting. I mentioned this to the shop assistant who said there was a sale on. When I got home and checked my receipt, I noticed that I hadn?t been charged for the biggest item at a cost of around £75.

I was umming and ahhing over the correct thing to do. In the end I went back, but I was so tempted to keep the item. Would you have gone back?

Then they should probably be more careful about making sure they have scanned each item!

Of course the vast majority of shrinkage is down to mistakes at the till, GlueSticks - nothing whatsoever to do with people who are happy to steal from the shops either directly (like Yellowraincoat) or by profiting from someone's human error (not taking back something that has been missed by the cashier).

Shop staff should, of course, do their best not to make mistakes - but they are only human - can you put your hand on your heart and say you have never made a mistake, GlueSticks? But mistakes are human error - theft is deliberate, which puts it into a whole different, and far nastier catagory.

I also note that none of the people advocating stealing from a shop have answered my question about how they'd feel if one of their children was caught shoplifting.