YANBU in so far as people use the idea that the NHS is 'free' to shut down debate. If you start a thread on here complaining about a particular shit experience you have had, people will tell you to put up and shut because it's 'free'.
It isn't, and quite frankly (as a Brit who has lived many years abroad) one of the things I like least about British culture is a tendency to knuckle down in the face of mediocrity and not complain because it's 'good enough'.
Well, it isn't. Lots of people don't get access to the care they need: the other day on a thread about PIP implants, a poster was saying that her potentially recurrent cancer is supposed clinically to require 5 yrs' worth of follow up check, but the NHS will only pay for 2 due to funding squeezes. This is not acceptable. I think as citizens and taxpayers we should all be a lot more vocal in talking about what is wrong and right with the NHS and how it can be fixed, because the current model is unsustainable and soon we will lose the little that is left of it.
I have never worked in the NHS but as a patient I can immediately see at my local hospital multiple ways in which they could be more efficient. I mean, they are so obvious - recently I had an appointment with a consultant just to check if I was in pain or not. That could've been done by a nurse over the phone. There are many other examples. Personally I think the services I have come into contact with at least could be run much more efficiently and thereby free up time/ money for really ill patients.
That is one example of the conversation we should all be having - not 'it's free, and most people don't die, and it's also better than the US, so pack it in'. It won't be better than the States for much longer with Cleggeron in charge.