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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

to expect a bank to give me change?

45 replies

ALovelyBunchOfCoconuts · 28/12/2011 19:14

I stupidly decided to take my duvet to the launderette today as it could do with a wash. I left the house with DD, DS in pram and duvet in a bin liner.

I needed change for the machines so stopped off at my bank to withdraw £10 in change. I waited in the queue in the bank for 20 minutes, only to get to the cashier to be told they can only give me change if I withdraw the notes at the cashpoint first and only if it is of greater value than £50. Who bloody wants fifty quids worth of coins!!!?

So I proceeded to go to every bank in town (about 7) to be told they can only do it if I'm a customer in that actual bank and would I like to open an account. Getting rather stressed by this point.

I then go to the Post Office who tell me they can only give me change if I use it in the photo booth Confused Angry

I ended up doing swapsies with a playschool mum in the launderette.

And to make things worse, I ran out of 50p's and didn't even get it fully dried.

Truly fecking stressful day.

AIBU to think somewhere should give change?

OP posts:
namechangerbat · 28/12/2011 19:15

YABU

ALovelyBunchOfCoconuts · 28/12/2011 19:17

Next time I'll just buy a new duvet.

OP posts:
Sparklingbrook · 28/12/2011 19:17

That's odd. I always withdraw a bag of 50ps for the school fete at the bank and they don't question it.

HarrietSchulenberg · 28/12/2011 19:21

Weird bank. I've taken out £10 or £20 in change many times when I've been getting ready for car boot sales. Perhaps you just had the mad cashier who couldn't figure out how to open the change drawer!

Sparklingbrook · 28/12/2011 19:23

Don't launderettes have change machines then?

TalkinPeace2 · 28/12/2011 19:24

go to the post office
take out £20
ask for
1 x £10
4 x £1
8 x 50p
10 x 20 p
they can only object if you ask for more than a bags worth
somewhere on the bank of england website are the rules on change

post offices have to accept you paying for stamps in (correctly bagged) change

slavetofilofax · 28/12/2011 19:24

That's wierd, and the complete opposit of the basic thing a bank is supposed to do.

What bank is this?

EllenandBump · 28/12/2011 19:25

I thought a bank was for all things money! Stupid me, what would make me think such a thing? YANBU to expect a bank to help with money and to give change!! They give it to businesses so why not the general public? Stupid Bank!!!

TalkinPeace2 · 28/12/2011 19:33

banks are not required to provide change
it has been the case for a long time

smokinaces · 28/12/2011 19:38

Go to bank. Withdraw £10. Got to shop and buy a paper to read whilst duvet is washing/chocolate to eat/drink for something like 60p and pay with £10 note. Tada, change.

Lougle · 28/12/2011 19:38

But surely you would just take your £10, go to the shop and buy a packet of chewing gum, or even a 10 penny chew. They have to break the note to give you change, and as they do so, you say 'could you make sure there are some xx coins in there, please?'

ALovelyBunchOfCoconuts · 28/12/2011 19:40

I bank with Santander. I also believed it to be the case that I could withdraw MY money, over the counter, in any form I please, be it change or notes.

How wrong I was. Hmm

OP posts:
EllenandBump · 28/12/2011 19:44

I had always thought i could get it out however i chose to i was obviously wrong but i have never asked for change and normally only use the ATM machines, but normally the ones inside the banks.

ALovelyBunchOfCoconuts · 28/12/2011 19:44

I live in a small town and other than regular high street shops like New Look etc there is only one shop that sells cheap sweets etc. It is right next to launderette and they didn't have enough change to provide me with the correct coinage that I needed, I did go in there and ask, forgot that bit in my OP.

OP posts:
TalkinPeace2 · 28/12/2011 19:46

Ah yes, Santander
lets just say my Ombusdman cheque from thrashing them is clearing at the moment
change bank

ALovelyBunchOfCoconuts · 28/12/2011 19:47

I was just so stressed out with the kids and carrying this really heavy duvet with one hand and pushing the pram with the other hand. It felt like the whole world was out to disrupt my plans.

OP posts:
DoMeDon · 28/12/2011 19:47

YANBU - I would write and complain.

ALovelyBunchOfCoconuts · 28/12/2011 19:48

We were originally Alliance and Leicester customers but that all got changed over this year.

OP posts:
DoMeDon · 28/12/2011 19:54

Hve you considered a Bank bank iykwim - they tend to be less fussy about change than Building society types.

cookcleanerchaufferetc · 28/12/2011 21:10

Shame you didn't withdraw £50 in coins then immediately pay £40 back in!!!

amichrissima · 28/12/2011 21:33

This reply has been deleted

Message withdrawn at poster's request.

CatPussRoastingByAnOpenFire · 28/12/2011 21:43

Yanbu! I work on a market stall and often go banking for change. Once we ascertain that I hold accounts in 3 different banks and Yes, I am a customer, I'm regularly told that no, they don't have any change. They aren't that sort of bank!! Confused

uggmum · 28/12/2011 21:49

I regularly withdraw cash from my local HSBC. I go in with £25 and exchange it for coins (I need it for bus fare for my dd).

I never have a problem. They ask me if I bank there, I say yes. But they have never asked me for proof.

Helenagrace · 28/12/2011 21:58

Somehow I just knew Santander would be the bank involved.

Find a new bank!

icooksocks · 28/12/2011 22:02

I had to go withdraw cash from the counter at Santander (hubby had accidentally taken card to work) only to be told minimum withdrawal was £50-I told the cashier I only needed a tenner, she sid sorry but the rules are minimum £50-I said fine I'll have £50 and pay £40 back in-she couldnt really argue with that one Xmas Grin

YANBU-I always thought you could get change from a bank.