to attempt to swap a book at Waterstones with no receipt?

[WestleyAndButtockUp]

I got two identical (new) books for Christmas. Will Waterstones take one of them and swap it for the next book in the series? All the same price.

Fairly sure both relatives got them from Amazon.

Is this unreasonable?

Btw, having a kindle doesn't mean you'll never buy a book again, not all books are available on kindle.

I have a question for those who work in retail...

Almost every time I have taken something back to a shop without a receipt, the item had gone into the sale and I can only exchange for the lesser value. This seems to happen in more than one shop and not just in January. Sometimes there isn't even a sale on.

I have no problem with the concept BUT I am convinced that there is a special button on the till that tells it there is no receipt and so it automatically comes back with a 'sale price', regardless of whether it's on the sale or not.

C'mon, fess up! It's there isn't it?!

kitchentiles.

No such thing on my till, I think you are just unlucky!