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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

I really need advice and unsure where to go next in fear of rocking the boat?

7 replies

peaceandgoodwill · 21/12/2011 21:44

We live in Housing association ,and we are having a problem with a teenager who lives next door,he has been flicking his ciggies into our garden,burning my kids trampoline twice,and I spoke to them they denied it,it is now not safe to use,and I will not buy another whilst we live here.

His friend parks his car outside our house on purpose,in our spaces which is not a problem I turn a blind eye,but has several times in the past played music loudly whilst kids are in there bedroom trying to sleep.

I have tried to let it pass intill now,teenagers will be teenagers, but after the second time of asking them to have a word with their son as to flicking butts in our garden againI thanked for listening and left it at that.

I have spoken to the Housing officer who said she will go and visit them to discuss,if it carries on ,I dont want to rock the boat,but im worried if we report it ,what will be next and where do I stand?,thanks for listening.

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peaceandgoodwill · 21/12/2011 21:52

Bump anyone please?

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MonkeyTastic · 21/12/2011 22:07

Hi Peace. Sorry you're having such a shit time. We've all had to put up with fuckhead neighbours and yours sound pretty dreadful.

I think you've done the right thing talking to the Housing Officer, but for more advice I'd suggest you post this in legal too.

Hope more people come back with better suggestions soon. Xmas Smile

peaceandgoodwill · 21/12/2011 22:12

Thank you so much for taking the time to reply thanks again.

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Crabapple99 · 21/12/2011 22:16

It sounds miserable. If you are housing association, they should be able to influence their tenants ( more so than councils, in my experience). Yes, they might be angry for being reported, but I would do so anyway. TBH it doesn't sound as if they intend to be pleasant neighbours anyway,: reporting them won't rock the boat any more than it is aleready rocking.

Good luck

peaceandgoodwill · 21/12/2011 22:21

Thanks Crabapple I know its the right thing deep down,we have taken all the problems we been dished out and been nice about it,butI I have had enough nd now, enough is enough,thanks for replying to me.

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springydaffs · 22/12/2011 00:08

When the HA officer contacts them it won't be all guns blazing, it will be done in a way to reach a resolution. You are completely within your rights to flag this up to the HA, as you have repeatedly tried to speak to them but nothing has changed. I know us brits don't like to complain, but it is seen as standard to the HA - of course people are going to rub one another up the wrong way and, if they can't reach a resolution together, then the HA will get involved if the behaviour of your neighbour warrants it - and the behaviour you describe does warrant intervention. the HA will use a system when dealing with a complaint, in that they'll start with a letter (for example), see how that goes; then maybe a visit, see how that goes. I don't know the exact procedure (even though I used to work for a HA as a temp in the nuisance neighbours dept - see, I can't even remember what the dept was called crap temp ) but they are experienced at reaching a resolution if at all possible. They do however need evidence of the complaint in order to proceed so it is not snitching or being petty to keep a diary of events, with dates, times, the misdemeanour etc.; what was said/done and by whom. If you need some more advice then talk directly to the HA, talk it over and find out what your options are - they will advise you of your options and will proceed with certain procedures if it is appropriate (and you agree). Go to them as many times as you need to and don't feel you are being a nuisance - it is not you who is being a nuisance so don't apologise or feel they're doing you a favour. They want HA tenants to get on, for schemes to be successful, so have a vested interest in problems being smoothed out. You can't be living in your own home and feeling intimidated by a bunch of kids - the HA fully recognise and support you in that. It also could be, btw, that the parents have spoken to their son but their son ignored his parents. It also could be that these people are already known for their antisocial behaviour (aha! that's what the dept was called!) but the HA needs specific reported evidence from anyone who has been subjected to it - you - in order to legitimately do something about it. Your complaints will anyway be on file and, should these neighbours cause a problem in future, the HA will be grateful for some history. Too many tenants keep quiet and suffer in silence, which is frustrating for the HA tbh. Good luck, I hope this is resolved soon. btw are there any HA community projects going on? if so, try to get involved - you get to know people in the community and they get to know you; plus your involvement will be noted by the HA and that will go in your favour.

I hope my post has made sense. bit tired, sorry.

peaceandgoodwill · 22/12/2011 08:34

Springydaffs thank you so much for your advice,I spoke to Ha and she said she will speak to them in NY,she said to see what happens now we have advised them about the matter,they also have it all on their system as I called them to log previous problems and we have reported to the police as well,so they have it all logged.

The parents have talked to him I believe,but the mum said the first time she has no control,we have asked again for the second time hopefully the teenager will take note this time,though there will be no more asking its over to the HA next.

Thanks again.

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