this one here
"Dear XXXXXXXXXXXXXXX
I have today received a letter from XXXXXXXXXXXXX requesting a voluntary payment of £12 for Product Design.
Unfortunately my current financial situation does not allow me to make any voluntary payments at this time, nor can I see this situation changing in the near future. Although I am not on any means tested benefits, I am on minimum wage and I am sure that you will appreciate how difficult it is for many parents to continue to make voluntary payments in the days of rising prices.
I am sorry for any inconvenience caused.
Regards"
the above is true by the way, do you think this is ok to send? We can't just not pay, we have to contact the finance office so i thought i'd send this.