To be livid with the delivery company?

[LittleMyMoomin]

Ordered a hairdryer from Amazon the other day, said it was due to arrive today with Hermes delivery company. Been out all day but there was no delivery note when I got home.

Half an hour ago someone started ringing the doorbell a few times and lifting the letter box, but I ignored it as I'm home alone and thought it was one of the nutters that live around here. After they had gone decided to see where my Amazon order was, and it said it had been delivered 45 mins ago! Also signed by me.....

Well I'm assuming that the person who almost woke baby up was the delivery guy, but A - Who the hell delivers a parcel at 9pm, B - The person apparently delivered my parcel 15 mins before they started banging on my door, and C - Where the hell is my parcel?! Actually just went outside to see if they had left it somewhere but couldn't see anything.

Not even sure how to get my money back or get another hairdryer as Amazon think I've signed for it!

Still no fecking delivery. I have called Next and they said if it doesn't turn up today to call back.... not happy...

Tossing Hermes have my Thorntons hamper and have had it for a week. It's been 'out for delivery' since Monday and according to the tracker was delivered at 9.15 last night. Except it wasn't because we were in, no one knocked and I've looked everywhere outside and no sign of it. It would be a big box.

Why TF do they say it's been delivered when it hasn't? I've tried contacting them and they refuse to deal with me, saying it's Thorntons' problem. But it's not on Thorntons' van, it's on theirs.