OK, so I joined the gym 3 weeks ago. It is opposite my work so I can go in the mornings on my way in after the school run. My plan was to do a good, 40 min workout every day.
The gym is very expensive. I shan't go into the list of facilities it has as I don't want to be accused of stealth boasting (oh, the irony). Suffice to say that my gym is one of a small chain but calls itself the 'diamond edition'.
My work paid upfront for me to go until February, I will then take over the payments myself. Work are meant to pay a fraction of the cost throughout the year, but paid this upfront as they are keen for me to go. I am overweight and suffered a back injury a year ago. Work want to support my efforts to lose weight and build up strength in my back.
So, 3 weeks ago I signed up, paid, and was assigned a personal trainer for 3 sessions. I spent the first 2 sessions just on the crosstrainer, nothing else, although he did weigh me and do a fat test thing. On the third session, I told him that I wanted to use the machines and wanted him to write me a programme. So he showed me how to work the machines and scribbled down some notes. It was a Wednesday and he said he would have my programme written up by next Monday.
Anyhow that was three weeks ago. I still don't have my programme. Although I know how to use the machines I don't know what settings to use and how many reps to do. I keep going into the gym and asking for him, but he is seldom there the same time as me, they call him on his mobile and he doesn't answer. I managed to track him down a week ago, and he promised to do my programme that day and leave it with reception the following day. He didn't.
I then bumped into the manager on Thursday and told her my problem. She was very apologetic and promised that the trainer would call me that day and have my programme ready for yesterday morning. Needless to say he didn't call and I still don't have my programme.
I texted her yesterday and told her this. I also told her that I was not happy and wanted to leave. She didn't reply.
I just feel that as a fat, middle-aged woman they don't feel that I am worth bothering with. I also feel bad for my work as they bent the rules to allow me to go. AIBU to feel absolutely livid about this?