to want to know what will happen in this instance?

[Petraperfect]

If your child is hurt at school and says that a teacher did it, probably accidently but it may be that the teacher lost control to a certain extent? Who would you need to speak to and what would then be the process? I am sorry not to give more detail but it isnt actually me and it is situation that may be recognised in RL.

Thanks.

You need to go straight to the head ....

I think this is a child protection issue which should be dealt with by the local council rather than at school govenor level. Ring the education dept and seek their advice. Do not be fobbed off.