I am not an uncritical cheerleader for the NHS - a quick search of threads started by me would show that! I think there are problems with the system itself in that it is inefficient and sometimes has its priorities fucked up. I have also encountered a couple of craps HCPs, like my old GP who told me that she 'wasn't bothered about' the pain in my kidney (subsequently needed 4 operations for it).
But you know what, HCPs don't make the system. And most of them are caring and kind.
This week, a nurse made sure I got in and out of my pre-operative appointment quickly because she knew I was stressed about being late to work. She also joked and chatted whilst she was taking bloods because she knew I am scared of needles.
My GP's had to ring to cancel my smear test, but the receptionist offered me a dr's appointment instead - the next morning, first thing. The doctor was kind and reassuring and sensible.
I am going in for my op tomorrow, and with all the ops I have had at this hospital before, the anaesthetists have been amazing, explained everything clearly, been friendly and funny whilst doing an efficient professional job.
This is a representative cross-section, I think. You get the odd one, but AIBU to think most doctors and nurses are smart and kind and really care?