..we are supposed to be going to Florida for DS dream holiday next Friday, and my DS and DH passports have been in the system since May being processed. We only sent them for renewal as they didn't have 6 months left after our planned return from Florida.
As we live out of the UK we have to go through an international line that as well as the price of the call charges us 72p per minute.
My husband was supposed to chase this up weeks ago as he sent them off, when he was a SAHD, he keeps saying he's phoning and yet never has an update. I called today and there is no record of their passports in the system! They haven't taken any payment for the passports and no one can tell me what the f*ck is going on.
I am close to tears in the office, I can't concentrate on anything, I feel totally sick, I've probably wasted £3000 and my DH is being so blase about it all I want to kick his teeth in. He just had to do this one thing and he's fucked it up.....
I can't get emergency documents from the Embassy as you still need a US Visa and that takes weeks to arrange according the US embassy, plus the only appointment I can get at the US embassy is on the day we are meant to be flying.
Someone say something comforting and not too judgey, I know AIBU etc but I just want to bloody cry and I really do, I've been looking forward to this holiday for so long.....