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£4k to evict the bastards & they still haven't gone!

37 replies

4ForksSake · 02/09/2011 11:31

Sorry this could be long & more of a rant than anythng & the bastards in question are bed bugs Hmm

Found out we've got bed bugs [yuck emoticon]. We've had them for ages (been bitten etc) but only saw evidence about a month ago. We got the council in (who were bloody useless) & claimed (after the quickest daytime inspection of the mattress & leaving a bright light/heat lamp thing in the bedroom for a week with a sticky base that the bugs would be attracted to & get stuck on Hmm) that there was no evidence of bugs & that DH had probably brought fleas in from his office. Knew this was very unlikely but couldnt do much without evidence. The bloke also claimed that as DH was being bitten on the torso & legs, it was unlikely to be bugs as they tend to bite the upper body/arms as they are the part out of the bed - that despite being told DH sleeps with his legs out the bed.

Anyway, month or so ago I was getting into bed & saw this thing crawling over the mattress. Caught it in sellotape Hmm & after a v bad night sleep, DH stripped the bed the following day & found loads of the bastards in the bed base.

Got Rentokil out & they confirmed it was bugs & that we had them at every stage from eggs to adults & seemed like a bad infestation (not surprising when we've had them for so long). They said there were 3 options to get rid. Option 1 to use chemicals which need 3 treatments at about £400 a treatment & which would mean getting rid of bed & bedding after (& poss other things too, not sure) & no guarantee of getting rid. We didn't want to mess with chemicals with 2 little ones & with no guarantee of getting rid.
Option 2 heat treatment of just the room suspected of having problem (they get a tent & put everythng in the tent & heat to kill everything). Again, no good as they thought they could've spread to other rooms with being do many of them (although kids never seem to have been bitten). Not sure of the cost of this.
Option 3 heat treatment of the whole house. They bring in a generator with pipes that they put into each room & gradually heat the house to 60 degrees (which they said guarantees to kill all stages of the bug). We'd have to be out the house for over 24 hours at a cost of £4 GRAND!!!!!!!!!!!!!!

We decided this was the only option to guarantee to get rid & although had to scrape the money together, we couldn't go on with sleepless nights & the problem geting worse (affects your mind as well as your body) so made arrangements to stay in a hotel last week (at our cost). They came in, did the work & when we came back, we found loads of the little bastards dead around the floor of the bedroom & there'd apparantly been one in the lounge too. Great we thought. We then went away for the rest of the week on hol safe in the knowledge we'd be back to a bug free house.

Got back on monday & DH checked the bed (become a habit of checking every night to get rid of any visible ones) & lo & effing behold there was one crawling over the skirting board. It had been dried out somewhat (obv by the heat) but hadnt died & had been there a week so could've laid loads of eggs etc. AAARRRRRGGGGGHHHHH!!!!!!!!

Called Rentokil who got in touch with the company doing the heat treatment & they now say maybe they were in the cavity wall (gone from a GUARANTEE of getting rid to a maybe they are somewhere the heat didn't get). So now we think there could be more eggs hatching (could take between 3 weeks & 3 months before we started to get bitten before we knew if there were any more alive) which I think they wanted us to do, no way jose!

So now we're having to wait to see if they can come up with another solution which will poss involve another nights hotel stay while they repeat the process they guaranteed would work the 1st time.

I'm so pissed off cos you only get a 7-10 day guarantee of the work (7 days of which we were away) so if we hadn't caught this one we'd have been up the creek. Also, they didn't tell us originally what things should be moved from the heat & although some of the things shouldve been obvious (jelly & choc etc arent going to survive in 60 degree heat) we didnt think to move things so we have had cupboards with tonnes of stuff in we've had to chuck. We're not even sure tinned stuff will be ok to be heated again & left (but that's another question). They did move some stuff into the garage (tv screens etc), but a reed burner was left on new fireplace & has melted to it, paint had gone claggy on some doors, new kitchen units have gone bobbly among other things & although we couldn't have avoided some of the things, had we been told in advance, we could've avoided other things being damaged/spoilt.

Also really pissed off at the council. Had they checked properly months ago the infestation wouldn't have been so bad & we probably wouldn't have needed the expensive treatment. Anyone know if it's worth a complaint letter to the council or would I be wasting my ink.

So still can't have a decent nights sleep & waiting game to see what the next step is (thankfully the £4k doesn't seem to have been taken from account YET!)

Sorry for the V LONG rant Shock, glad to get off chest & feel free to ignore!

OP posts:
nailak · 09/09/2011 20:28

i paid the bug man £150, he did the whole house, twice, and they never came back......

BarbaraWoodlouse · 09/09/2011 20:36

OP, that sounds horrendous. Confused

This is probably incredibly bloody obvious and I'm sure you would have thought of this but they could't have stowed away with you to the hotel and back again somehow could they?

tiredgranny · 09/09/2011 20:55

a group of us stayed in hotel in liverpool friends who were on third floor got badly bitten it took few trips to chemist to suss out what it was when they rang hotel they said did u stay third floor we have infestation of them did they shut floor down no it was lib/dem conference loose to much money glad i was on 4th floor

4ForksSake · 09/09/2011 22:03

Barbara, no it had definitely been in the house. We had to wash & tumble on v high heat all the stuff we took to the hotel & as soon as it came out of the wash, it went straight into sealed black bags, then packed into a brand new holdall (& we took v little). As well as that, the heat treatment we had done dries them out & sucks the moisture out of them Hmm & the one we found was alive but v different to the others in that it was v dried out (so had obviously been in the room & dried out but not enough to kill it).

DH has just told me he found 2 more on wednesday Shock (nymphs which are baby bugs I think whereas the last one was a big one). We were waiting for an answer as to what rentokil & the heat treatment company were going to do & they said they'd get back today but now we've obviously got more, things have changed. I'm beyond Angry (as is DH) & what's worse is the bloke high up at the heat treatment company (not sure if he was a director or owner), is trying to tell rentokil it was a success (WTF!). DH ended up speaking to him today & advised him his 'successful' treatment had resulted in finding 3 more.

Anyway, this charming man has gone away to discuss with his colleagues who did the treatment what their next step is & they'll get back on monday. Should be interesting!

Rentokil have been pretty good throughout all this (they just use the treatment company to do the treatment), the treatment company less so Angry Angry

OP posts:
4ForksSake · 09/09/2011 22:07

tiredgranny - that's terrible that they didn't shut down the floor Shock (in fact, think they're supposed to close down the rooms either side of a room where bugs are found, the rooms opposite & the rooms on the floors directly above & below). I'd have been contacting the hotel for compensation (unfortunately we're not sure which hotel ours came from). Did their houses get infested after?

OP posts:
RollingInTheAisles · 09/09/2011 22:13

We had a suspected infestation and spoke to a company that brings specially trained dogs round to sniff them out. It is expensive but wondering if they'd be able to find the source.

4ForksSake · 09/09/2011 22:23

Oh rolling, forgot about the dog. Saw it on the program Sarah Beeny did & they brought a dog in to confirm they'd all gone after they'd had the treatment done. Can you remember what the company was called?

OP posts:
RollingInTheAisles · 09/09/2011 22:26

Yes hang on a sec, I spoke to the man on the phone and he was really helpful.

RollingInTheAisles · 09/09/2011 22:28

Here it is

RollingInTheAisles · 09/09/2011 22:29

If it is a possibility maybe you could pay for it with some of the money rentokil were supposed to get!

4ForksSake · 09/09/2011 22:37

Oh you're fantastic!!!! Like I said, rentokil are being reasonable & have said they will get the problem sorted but it's a waiting game to see where the bugs could've got to. If we suggest sending in the dogs Grin & they can find where they've hidden, it'll probably be cheaper than having to pull plaster off walls & re-build. We'll definitely suggest that when we speak to them on monday. Thank you!!!!!!

OP posts:
Therobins · 12/04/2020 13:28

4forksSake, just wondering if you got rid of your problem? I’ve been fighting them for a year, only used the bombs so far, though I’d got rid until recent when someone was being bitten and have found a few since, all sizes and empty shells, we did throw the bed and mattress away because by the time we found them it was infested, they came from a hotel my son stayed in, when I checked the reviews they all mentioned bedbugs, his mate booked it because it was cheap lol, 🤦‍♀️ Xx

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