DS has had a bad cold for the last few days and it sounds like he's got a chest infection (very wheezy, rattly chest, short of breath). He's had this a couple of times so I know he needs antibiotics.
Phoned the health centre this morning and while describing my son's symptoms with the receptionist was halfway through a sentence when she barked "Hang on!" and had a muffled discussion with someone about how much milk and sugar she wanted and in which mug, does anyone have a paracetamol etc.
Carried on describing the symptoms and she again interrupted me to say "You know you don't need to bring your child in every time he coughs, don't you?"
I told her yes, I was aware of that and if she'd let me finish a sentence I could tell her about his previous history of chest infections and that I thought it was important he be seen today.
After a long-suffering sigh she said he could be seen at 9:00 at the surgery 2 miles up the road (this was at 8:45). When I explained I wouldn't be able to get there for that time she very sarcastically said "If it's soooo serious, you'll get there, won't you?"
At this point I snapped and asked to speak to the practice manager, was told she would be in at 9am and did I want the appointment or not? I said again it wouldn't be possible to make it at that time (I don't have a car and DS was still in his pj's). She told me that was all they had and I would have to ring back tomorrow morning to make another appointment that fitted in with my schedule!
I actually can't believe the way I was spoken to, I am fucking fuming. I've spoken to this woman before at reception, she's very rude. Should I report her?