To think should have treated my mum with more care and respect?

[gateacre1]

My mum had a hysterectomy yesterday at a london hospital in day surgery

She was very ill afterward in recovery vomiting and in excrutiating pain, my mum overheard a nurse saying that my mum was to be discharged and another nurse arguing that she was too ill to be discharged. The nurse then told my mum who was drugged up on morphine and had just had surgery .. To get herself dressed and to call her partner to pick her up and take her away. my mum couldnt reach her phone/belongings the nurse grudgingly passed them to her and left her to dress herself

She was given no care plan, and basically kicked out of the hospital

I arrived at my mums house this morning (I couldnt come last night as I couldnt leave dc's) she was white as a ghost, shaking in agony
she was unable to pass urine the hospital when we called told her to make a dr's appt !
I insisted that she be taken to A and E

they had to catherterise her in hospital, her bladder was so full the nurse was so shocked at A and E and now she has an infection and is upstairs shaking in pain.

I cant beleive that the nurses would discharge someone who is in so much pain, with so little care or empathy.
I feel really devastated at how my mum has been treated.

I was just wondering is it normal for people to be discharged in states like this??

Hysterectomys 'can' be performed now as a laparoscopic day case procedure but it's a fairly new procedure.

Of course something has gone badly wrong here and you must follow it up. being able to pass urine normally is just one of the criteria that must be fulfilled for a patient to be discharged safely. hope she is okay.

I know there are many fantastic nurses out there but, sadly, cases like this are becoming more commonplace and it is important that anyone affected complains because otherwise they will never improve.

I was told yesterday by a nurse that she had taken an elderly relative to A&E and her relative was upset by an elderly, confused, unaccompanied lady next to them who kept trying to climb off her bed/trolley as she was soaked through with urine. On asking 3 chatting nurses for help she was told they'd have to wait as nurses don't do that, you have to wait for a healthcare assistant. When she queried this they told her they have diplomas so don't have to do the menial jobs and she was called a dinosaur when she pointed out that she, as a degree qualified nurse practitioner, didn't regard any part of patient care as beneath her. The complaint for that one is on its way!

Hope your mum is better soon.

Regardless of the procedure performed, she was in no state to be discharged. A good nurse should be assessing each individual.

It was a keyhole procedure
she asked to see a dr before being discharged and the nurse informed her that no Dr was available and she was to leave.
They did not check to see if she could urinate first

My friend had keyhole surgery for her hysterectomy,at UCH,she was in for several days,she certainly wasn't sent home right away,as I visited her the day after her op,and I think she was in for another couple of days (there were no complications).I am horrified your mother was sent home,but my mother was sent home,to an empty house,delusional with a urine infection, at 79,last year.Its is just sickening.

Then complain... And complain as soon as possible. Letter to the chief executive and contact PALS.
If you have any names of the nurses, doctors, surgeons, hcas etc... then make sure you use them. And in your letter tell the chief executive you would like a response within 2 weeks. In particular tell them you would like to know the discharge criteria for this procedure because you feel it was not followed appropriately. And also in your letter inform them of your visit to A and E especially if it was in a different Trust!

plse complain

ur poor mum

If she's vomitting after surgery then she shouldn't have been allowed home. I would be making a major complaint ASAP

Which hospital was this? DS2 is due to have surgery soon as a day case in a London hospital and am worried now Your poor mum. Absolutely shocking. I've never heard of anything like it

Sounds absolutely terrible & you should complain.

As a side thought-you know how you can discharge yourself against Drs wishes?

Can you not also say no, I don´t feel well enough to go home?

They send people home with a catheter?

Yes they send people home with a catheter. Ds recently had a day case op done and was catheterised for a week afterwards. However, we knew this beforehand!

"I was told yesterday by a nurse that she had taken an elderly relative to A&E and her relative was upset by an elderly, confused, unaccompanied lady next to them who kept trying to climb off her bed/trolley as she was soaked through with urine. On asking 3 chatting nurses for help she was told they'd have to wait as nurses don't do that, you have to wait for a healthcare assistant. When she queried this they told her they have diplomas so don't have to do the menial jobs and she was called a dinosaur when she pointed out that she, as a degree qualified nurse practitioner, didn't regard any part of patient care as beneath her. The complaint for that one is on its way!"

Absolute pile of toss, it's DISGUSTING that nurses have behaved this way. It is NOT beneath them to care for a patient who needs it, that is their JOB.

My housemate is training to be a nurse and regularly finds the behaviours of both nurses and HCAs distressing in this way.

Basic care is not menial.