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AIBU?

Someone refusing to sell to me on ebay

34 replies

QueenWasp · 19/06/2011 16:27

I won an item on ebay this morning and have received an email from the seller saying due to the amount of neutral and negative feedback I have given people they won't sell to me. Is this against ebay rules?

In the beginning I did give a lot of neutral feedback because I was new to the site and assumed you only gave positive if you were REALLY pleased with what you bought. I got a few nasty messages from people telling me to learn how to use the site and accusing me of cocking up their feedback on purpose and I started giving positive to everyone unless I was disapointed with what I bought but even then people were sending me messages saying to read the ads properly etc but it wasn't negative, just neutral.

I have given feedback 152 times and 108 of them are positive so it's not as if it's more neutral than positive.

AIBU to think this person should be forced to sell to me because I won the auction fair and square?

OP posts:
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CharlieCoCo · 19/06/2011 22:47

why cant you use neutrel if that is an option? i dnt use ebay but just wondering in case i start.

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FabbyChic · 19/06/2011 23:00

It is against the rules, however I'd not sell to you, what they should have done was removed your bid then blocked you from bidding.

You can report them if they refuse to sell to you for non performance, and you can leave a neg in these circumstances which would be justifiable.

In order to have the right to leave a neg you have to pay first, so they can refund you.

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FabbyChic · 19/06/2011 23:02

Maydaychild unless you are restricted you can open new eBay accounts, but doing so to circumvent policy will get you banned, they can link accounts by addresses and PayPal accounts.

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halcyondays · 19/06/2011 23:02

Neutral still implies you had some sort of issue with the seller or the item you received. Generally people would leave positive feedback unless there was a problem. It does seem very odd for the OP to have left so much neg and neutral feedback. Being disappointed with an item is a bit vague, if you just don't like something when it arrives it isn't really the seller's fault. It's only if an item arrives very late, is dirty, is not as described or has some other fault that you would be justified in leaving anything other than positive feedback.

I'm a bit of an eBay addict and have bought loads of things over the years and the vast majority have been fine, you would only expect to get the very odd occasion where you would leave negative feedback. I'm not sure if the seller can change their mind after the auction has ended, but tbh I can see why they'd be reluctant to sell it to you.

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pingu2209 · 20/06/2011 07:44

I don't want to hijack your threat OP - but what happens if you don't give any feedback? I buy on ebay a lot but don't give feedback very often. Mainly when I have had really bad service such as item is broken due to poor packaging or when the seller refuses to put right a problem or makes it very difficult to put a problem right.

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savoycabbage · 20/06/2011 08:06

Have you actually bought the item or just bid on it?

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exoticfruits · 20/06/2011 08:23

You don't have to give feedback, but it seems a bit unfair if you were happy, people want to build up their profile.
I would always get in touch with the seller to try and right things before putting negative-I only gave negative once and the woman was a menace, her feedback was dreadful she had messed so many people about and she left shortly afterwards.
I can't see why you would put neutral-if you are not happy contact the seller.

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Isitreally · 20/06/2011 08:43

This reply has been deleted

Message withdrawn at poster's request.

Isitreally · 20/06/2011 08:45

This reply has been deleted

Message withdrawn at poster's request.

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